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Billing manager Jobs in Milton, ON

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Billing manager • milton on

Last updated: 1 day ago
  • Promoted
Customer Service Representative

Customer Service Representative

Cogeco Inc.Milton, Halton Region, Canada
Full-time
Customer Service Representative.Our culture lifts you up—there is no ego in the way.Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious.We ...Show moreLast updated: 30+ days ago
Account Manager (Inside Sales)

Account Manager (Inside Sales)

Mier Human Capital MoreoverHalton Region, ON
Full-time
Account Manager (Inside Sales).Title : Account Manager (Inside Sales).Length of Assignment : Permanent.The Account Manager is an Inside Sales role responsible for serving customers via telephone, ema...Show moreLast updated: 30+ days ago
(Remote) Product Manager

(Remote) Product Manager

N. Harris Computer Corporation - CADOntario, Canada
Remote
Full-time
Join our Harris' dynamic Cognera team as a Software Product Manager and lead the development of innovative software solutions across three distinguished brands in the utilities sector.Your role wil...Show moreLast updated: 30+ days ago
Junior Accountant

Junior Accountant

Randstad CanadaGeorgetown, Ontario, CA
Temporary
Quick Apply
Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? Do you have outstanding relationships and a creative streak?.If so, this role...Show moreLast updated: 30+ days ago
  • Promoted
Account Manager : Employee Benefits Group

Account Manager : Employee Benefits Group

Selectpath Benefits & Financial Inc.Ontario, Canada
Full-time
The Employee Benefits Group Account Manager is responsible for the oversight and ongoing management of assigned client accounts. They will primarily work alongside an Advisor as a key member of the ...Show moreLast updated: 30+ days ago
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Accounts Receivable Specialist

Accounts Receivable Specialist

UlineMilton, Halton Region, Canada
Full-time +1
Accounts Receivable Specialist.Be among the first 25 applicants.Accounts Receivable Specialist.This range is provided by Uline. Your actual pay will be based on your skills and experience — talk wit...Show moreLast updated: 17 days ago
Customer Service Representative

Customer Service Representative

CogecoMilton, ON
Full-time
Our culture lifts you up—there is no ego in the way.Our common purpose? We all want to win for our customers.We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine ...Show moreLast updated: 30+ days ago
Medical Office Assistant

Medical Office Assistant

WELL Health Technologies CorpOakville, Ontario, Canada, L6H 4L1
Full-time
Entity : WELL Health Clinic Network Inc.Position : Medical Office Assistant.WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positivel...Show moreLast updated: 11 days ago
  • Promoted
Manager

Manager

KAGMississauga, ON, United States
Full-time
Mississauga ON - Mississauga, ON.This position is responsible for managing the transportation and logistics services and solutions for all customers. Manage and direct resources to maintain / grow cus...Show moreLast updated: 30+ days ago
Property Claims Adjuster (Huntsville)

Property Claims Adjuster (Huntsville)

Crawford & CompanyON, CA
Full-time
We are currently recruiting for a.Huntsville / Gravenhurst / Muskoka’s.The successful candidate will investigate, evaluate, negotiate and settle commercial lines claims by telephone and correspondence....Show moreLast updated: 30+ days ago
Billing Administrator

Billing Administrator

Meridia Recruitment SolutionsOntario
Full-time
Reporting to the Manager, Billing, the Billing Administrator is responsible for the complete billing cycle from prebill generation to submission of bills into clients’ billing systems in accordance...Show moreLast updated: 30+ days ago
(Remote) Senior Software Engineer

(Remote) Senior Software Engineer

Systems & Software, Inc.Ontario, Canada
Remote
Full-time
Senior Software Engineer (Billing and Accounting).Join Harris' Systems & Software, a pioneering force in the Utility CIS arena, as a Senior Software Engineer. Our focus is on developing business app...Show moreLast updated: 30+ days ago
Billing & Collections Manager

Billing & Collections Manager

ApryseOntario, ON, CA
Remote
Full-time
This role will be responsible for the strategic vision for the company’s standardization of our billing and collection processes while working alongside operations in an enterprise-wide integration...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Cogeco ConnexionMilton, Halton Region, Canada
Full-time
Our culture lifts you up—there is no ego in the way.Our common purpose? We all want to win for our customers.We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine ...Show moreLast updated: 30+ days ago
Travel RN Case Manager - $2,409 per week

Travel RN Case Manager - $2,409 per week

Focus StaffKenwood, Canada
Part-time +1
Focus Staff is seeking a travel nurse RN Case Management for a travel nursing job in Santa Rosa, California.Job Description & Requirements Specialty : Case Management Discipline : RN Start Date : 07 / 0...Show moreLast updated: 2 days ago
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Bilingual Call Centre Sales Agent (Full Time) - Remote Position

Bilingual Call Centre Sales Agent (Full Time) - Remote Position

PraxairMilton, Halton Region, Canada
Remote
Full-time
Employer Industry : Healthcare Services.Why consider this job opportunity : .Opportunity for career advancement and growth within the organization. Work remotely from anywhere in Canada.Supportive and ...Show moreLast updated: 20 days ago
Mechanical Service Manager , HVAC / Ontario – Canada

Mechanical Service Manager , HVAC / Ontario – Canada

Shackleton Duke GroupOntario, Canada
Full-time
Our client, regarded by many including ourselves, as the number one Mechanical Construction Contractors in Ontario.Is currently looking to add to their team due to pending retirement.The position t...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative / Order Clerk

Customer Service Representative / Order Clerk

AtosaMilton, Halton Region, Canada
Full-time
Our company has an unyielding commitment to the society in which we operate and offers gratifying careers to self-motivated and talented individuals that can help us grow and set new standards in o...Show moreLast updated: 1 day ago
Property Manager

Property Manager

4Sight Search Solutions Inc.Milton, Ontario, Canada
Full-time
Our client is looking for a customerdriven Condominium Property Manager to join their team! Our client provides condominium property management and consulting services with an intense focus on orga...Show moreLast updated: 24 days ago
People also ask
Customer Service Representative

Customer Service Representative

Cogeco Inc.Milton, Halton Region, Canada
30+ days ago
Job type
  • Full-time
Job description

Join to apply for the Customer Service Representative role at Cogeco Inc.

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market : agile and dedicated.

Time Type : Regular

Job Description

POSITION SUMMARY : The Customer Service Representative resolves billing and customer service inquiries, capitalizes on sales prospects, fosters customer loyalty, and prevents churn by promoting the benefits of Cogeco’s products and services. Customer concerns should be addressed proficiently to ensure high standards of quality and professionalism. Motivation to meet and surpass targets is essential, with success relying on resilience, interpersonal skills, and negotiation abilities to enhance the customer experience.

Key Responsibilities

  • Handle customer requests related to billing, products, services, pricing, and related issues.
  • Resolve customer issues effectively and communicate the advantages of Cogeco’s offerings, practicing outlined sales behaviors.
  • Answer inbound calls, offer customized solutions, and respond to customer questions or problems while meeting quality and KPI targets.
  • Identify customer needs, retain existing products, and promote new products through tailored solutions.
  • Demonstrate integrity, empathy, and proactive communication in dealings with customers.
  • Promote and up-sell products and services, and process orders.
  • Stay updated with new offers, processes, and policies via knowledge management tools.
  • Follow call flow procedures and highlight product features confidently.
  • Resolve billing inquiries and service discrepancies following billing procedures and credit guidelines.
  • Handle escalated inquiries, troubleshoot issues, and provide solutions demonstrating soft skills.
  • Assist with departmental requests and special projects as needed.
  • Ensure health and safety measures are followed, including the use of PPE and adherence to safety policies.
  • Respond promptly to customer needs, ensuring solutions meet their requirements.

Academic Training

  • High School Diploma required; post-secondary education preferred.
  • Work Experience

  • 1-2 years in a call center environment preferred.
  • Proven customer service skills with high first call resolution.
  • Consistently meet KPI expectations.
  • Specific Competencies

  • Strong communication skills (written and verbal).
  • Billing, sales, or telemarketing experience with negotiation skills preferred.
  • Detail-oriented, analytical, and troubleshooting abilities.
  • Professional interpersonal skills and a positive attitude.
  • Open to change and team contributions.
  • Experience with Google Suite and Windows environment preferred.
  • Knowledge of broadband, telecom, cable, and internet industries is an asset.
  • Flexibility for rotating shifts, including days, evenings, weekends, and holidays.
  • Physical Demands and Visual Acuity

    N / A

    Benefits

  • Flexible work arrangements.
  • A fun and engaging work environment.
  • Discounted services for employees.
  • Attractive compensation packages.
  • Comprehensive benefits.
  • Opportunities for career growth.
  • Engagement with innovative technology.
  • Location : Burlington, ON

    Company

    Cogeco

    We value diversity and inclusion, fostering a culture where all colleagues can thrive. If accommodations are needed during the application or interview process, contact us at [email protected].

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