Business Analyst (ID#4223)

New Value Solutions, a national IT consulting company, is seeking a Business Analyst to help our client upgrade their operating systems on devices still running on Windows 10.

Responsibilities :

• Participate in all aspects of the planning, development, testing and deployment activities with NTT and business areas.
• Act as liaison between Digital Patient and Provider Experience (DPPE) portfolios and NTT support teams.
• Create and maintain a list of all applications that are currently running on Windows 10 and for which testing is required on the new OS using a defined process and system defined by the project.
• Working with DPPE portfolios, contact vendors to obtain application details to determine supportability and compatibility with Windows 11.
• Work with NTT and FH Device Engineering teams on any changes required for group policies, registry settings, client image, task sequence, Tier 2 and Tier 3 application list, dynamic app script updates, driver and firmware task sequence updates.
• Work with NTT and FH Device Engineering teams on any new requirements for software packaging and changes to any existing packages for clinical applications.
• Schedule meetings with stakeholders to analyze and validate the package repository.
• Create requests in ServiceNow to engage proper teams.
• Create migration groups based on the schedule provided by business operation teams.
• Monitor potential impacts as part of the migration plan.
• Provide technical assistance to the Project Manager to complete project tasks.
• Co-ordinate and assist in creating test cases for application migration and sign-off with business operations teams.

Requirements :

• 4+ years of experience as a Business Analyst.
• Business engagement and analysis experience.
• Experience working with Operating System upgrades for desktops.
• Technical experience with Windows 11.
• Experience working with group policies and software packages.
• Good understanding of image creation and changes, Tiered application list, dynamic app script updates, driver, and firmware task sequence.
• Experience with Clinical Information Systems is an asset, as is work experience within British Columbia’s health care system.
• Experience facilitating and managing consultation processes with a wide range of stakeholder groups.
• Experienced in thoroughly integrating change management and process improvement principles into the project management style.
• Excellent proficiency with MS Office toolsets (Word, Excel, Visio, Project).
• Knowledge of PM tools, such as Microsoft Project and Smartsheet.
• Great analytical skills, excellent people skills, strong written and oral communication skills, excellent organizational skills, and a demonstrated capability for handling sensitive situations.

If you have this expertise, and are able to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those candidates who are shortlisted will be contacted.

ID#4423

The hourly rate range for this position is $55 - $85, with the final rate based on consultant experience and fit for the role.