Privacy Risk Manager - Digital Health

Are you passionate about developing solutions that will change the way in which patient care is delivered while simultaneously protecting the privacy of patient data?

Would you like to work at Forbes’ top-ranked employers in Canada?

Join our team and what we’ll accomplish together

The Data & Trust Office at TELUS provides world-class, innovative privacy solutions to teams across the organization in advancing our commitment to digital health technologies, which demonstrate respect for our customers and their privacy through transparent, robust, and ethical practices.

Our team takes pride in earning a reputation for being innovative thought-leaders, strategic business partners and subject-matter experts in privacy and data governance.

For this team, purpose and work converge. We’re looking for someone who radiates this passion and is eager for the opportunity to transform healthcare delivery globally.

As a Privacy Risk Manager in Digital Health you will influence TELUS’ innovation in the health and wellness sector. You will work with a cross-functional group focused on supporting the growth of the business along with the development, deployment, and use of new digital health technologies.

You will work collaboratively with internal stakeholders and external stakeholders to ensure that digital health solutions not only comply with the privacy laws and regulations, but that best practices and innovative privacy approaches are in place to earn the trust of our customers.

At the same time, you will be an integral member of the Health Privacy team supporting TELUS Health through Privacy Impact Assessments, playbooks and tools, and guidance within a health and wellness context.

You will advocate for TELUS’ Trust Model as the fundamental driver for all our decisions around data, privacy and innovation recognizing the fundamental role that trust plays in TELUS’ mission.

You will ensure that all TELUS Health initiatives meet our rigorous privacy, security and ethical standards. You will collaborate with, advise and guide the business in addressing privacy and data considerations in a manner that demonstrates TELUS commitment to putting customers and their privacy first.

What you’ll do

• Conduct Privacy Impact Assessments, identify risks and provide corresponding recommendations
• Support the development of a data program that meets or exceeds the expectations of our customers while simultaneously ensuring TELUS’ ability to respectfully leverage data to deliver value to our stakeholders
• Collaborate with cross-functional stakeholders to ensure adherence to the TELUS’ Trust Model
• Document, prioritize, and communicate clear privacy requirements for product initiatives and releases
• Add value and support business units to deploy or leverage technology, including AI, ethically by providing expert advice and counsel to execute on TELUS’ data handling frameworks
• Assist in designing and documenting processes that standardize best practices and support an agile development methodology
• Monitor privacy trends in the internal and external environment and advise on impact to TELUS Health’s information and privacy practices
• Learn continuously, innovate every day and seek opportunities to develop and demonstrate thought-leadership

What you bring

• Recognized for your knowledge and expertise in applying privacy laws, including the General Data Protection Regulation (GDPR) and privacy laws of Latin America and South America, and guidance in a healthcare or health-related context
• Proven experience in driving and executing compliance programs, risk management, analysis and operational improvement
• Recognized for your leadership capabilities to influence and accomplish goals with others, including the ability to lead cross-functional teams where required
• Trusted as a collaborative colleague who will act with integrity to fulfill TELUS’ commitments to its customers
• Noted conflict resolution and interpersonal skills with a focus on win-win solutions at all times / strong collaborative skills to work with the business as a partner
• Ability to deal with ambiguity and complex concepts
• Ability to take initiative and be proactive in identifying opportunities and creative solutions to support and enhance respect for privacy
• With post-secondary education
• IAPP certified (or willing to become certified within 6 months)
• Must have Spanish / English bilingual capabilities for this role

Great-to-haves

• Has experience working with digital health systems like Electronic Medical Records or Clinical Information Systems
• French / English bilingual capabilities are a highly valued asset for this role
• Previous experience working in the healthcare sector is an asset
• Legal background / experience is an asset
• Project management experience is an asset

Location : Any major Canadian city

DTOJOBS2024