Coordinator, Security Technology, Design and Service

Salary

The salary range for this position is CAD $38.13 / Hr. - CAD $54.82 / Hr.

Job Summary

Come work as a Coordinator, Security Technology, Design and Service with Vancouver Coastal Health (VCH)!

Reporting to the Manager, the Coordinator Security Technology, Design & Service supports the delivery of Security Technologies across Vancouver Coastal Health (VCH).

The Coordinator provides leadership in the design, development, implementation, maintenance, and operations of security technologies & programs in an assigned area in support of the goals, policies and strategic direction of VCH in a manner consistent with industry best practices ensuring a safe and reliable environment for the delivery of healthcare protection related services.

As a Coordinator, Security Technology, Design and Service with Vancouver Coastal Health you will :

• Lead the design, development, implementation, operation, maintenance and evaluation of security technologies, security technology design and VCH Security Technology Standards in the assigned area of responsibility across VCH.
• Act as liaison and provides consultative advice to leadership regarding security activities; participate in the development of action plans for the assigned area of responsibility including the investigation and determination of appropriate outcomes;

provide advice to, and participate with, Human Resources, the Director / Manager, and others in security investigations and activities involving staff.

with a particular emphasis on those involving security or information technology. Play a lead role in the application of security technology that may be required for sensitive investigations.

• Maintain the security and integrity of security systems and related administrative processes.
• Provide direction and make recommendations to internal and external partners, such as clinicians, general contractors, project managers, engineers, electrical consultants, and staff regarding the implementation of security technology related systems.
• Develop, implement, and administer training / education / promotion programs relating to the use of security related systems and processes.
• Support the preparation of operating and capital budgets associated with the administration and operation of applicable equipment, in collaboration with the Manager, Security Technology, Design & Service.

Develop and conduct audits relating to system use / potential abuse, make modifications as required. Develop and implement installation and programming standards for security related equipment.

Cooperate with affected departments / personnel, Human Resources, and external agencies, conduct risk and threat assessments and make recommendations relating to safety and security issues.

Support clinical operations leadership and / or VCH Human Resources with investigations and determinations.

• Take a lead role on issues related to systems and technology of the assigned area of responsibility, under the authority of the Manager, Security Technology, Design & Service.
• Work with multiple partners to ensure project implementation is executed in a timely and efficient manner, maintaining integrity of design and project schedule.
• Perform risk management throughout the project life cycle to minimize both known and unforeseen project risks and their negative impacts.
• Provide status updates of work in progress and support with project forecasting.
• Manage relationships with all project partners to bring forward innovative solutions that achieve compliance within the project budget.
• Coordinate project delivery resources including employees and subcontractors.
• Track project performance and report status and escalate as required.

This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

Qualifications

Education & Experience

• Diploma in Facilities Planning, Project Management, Criminal Justice and / or a related field; Trades Qualified (TQ) alarm installer and / or related TW certification.
• Five (5) years' recent related experience in administering, maintaining and / or installing access control / photo identification, CCTV, duress / panic and intrusion systems, and / or associated hardware and software in a large complex multi-site institutional or campus environment;

or an equivalent combination of education, training and experience.

Valid BC Driver’s license and access to a vehicle, as local area travel within the VCH geographic area will be required.

May be required to provide after hours on-call responsibilities.

Knowledge & Abilities

• Demonstrated ability to lead, plan, manage, organize, and problem solve.
• Working knowledge of appropriate legislation and provincial / national standards on protection standards, security, surveillance, and the protection of privacy.
• Demonstrated ability to deal with others effectively.
• Demonstrated ability to function effectively in a highly dynamic environment.
• Demonstrated knowledge of the BC Health Care environment.
• Demonstrated organizational skills to effectively to prioritize workload and meet deadlines.
• Knowledge of risk management concepts and practices.
• Ability to develop and maintain effective working relationships with internal and external partners.
• Demonstrated ability to work effectively, both independently and as part of a team.
• Demonstrated negotiation and facilitation skills while maintaining mutually beneficial vendor relations.
• Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
• Demonstrated leadership skills to foster a respectful and motivating work environment.
• Ability to operate related equipment including related software applications.
• Physical ability to perform the duties of the position.

Closing Statement

As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine.

Proof of vaccination status will be required.

Why Join Vancouver Coastal Health (VCH) :

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents.

At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families.

We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care.

We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.