Job Description
Communication
- Actively listens and anticipates client needs to build business and make Starcom indispensable
- Communicates client objectives with internal stakeholders to clearly outline plan for delivery
- Proactively communicates performance goals, accomplishments, and improvements with staff
Impact
- Ensures strong client relationships, quality of deliverables, and client satisfaction
- Maintains an in-depth knowledge of client business both current and historical
- Co-ordinates with partner agencies and global counterparts to maintain efficient work streams
- Maintains overall control of workflow and assigned team responsibilities
- Provides assistance, when necessary, to ensure timely completion of projects
- Assists Directors with maintaining revenue tracking and forecasting
- Behavior and deliverables consistently demonstrate leadership and innovation
Team
- Works closely with both direct manager and entire planning team to develop and effectively sell through Starcom and Publicis Media business solutions
- Ensures staff are fully utilized and operating effectively / efficiently to meet client needs; can properly delegate while also taking on their own workload
- Takes a leadership role in the training and development of new staff members
- Works closely with their direct manager and across the rest of the planning team to continually assess group members' professional development
- Effectively and professionally handles performance issues as they occur
- Leads by example via work ethic, team building approach, attitude and overall collaboration
Qualifications
- Bachelor’s degree from a four-year college or university preferred
- 6+ years of progressive levels of responsibility in media planning, buying, and management
- Demonstrated business acumen and a track record of success in the media services profession
- Excellent written and verbal communication and presentation skills
- Strong negotiating skills
- Solid interpersonal and teamwork abilities
- Able to build and strengthen client relationships
- Demonstrated leadership and supervision skills
- Demonstrated critical thinking and problem-solving abilities
- Strong analytical abilities
- Strong command of media research and reporting resources
- Full Funnel Media Experience highly preferred, working on all types of campaigns Awareness, Consideration / Demand Gen, and conversion KPIs
- Candidates with previous experience working in hospitality considered a plus
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