Quality Improvement Intern

Company description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career.

Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive.

As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.

3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities.

Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment.

Job description

The role of the Quality Improvement Intern will report to the Director of Quality and Patient Safety. The Quality Improvement Intern will support the Quality and Patient Safety (QPS) department and collaborate with other stakeholders on various projects related to quality improvement and patient safety.

Your contributions will encompass quality improvement projects, and various administrative responsibilities. You will collaborate with key stakeholders to implement solutions for identified improvement opportunities, map out new processes, develop new pathways;

analyze, interpret and disseminate data as it is related to clinical practice, patient safety and quality. You have excellent interpersonal and communication skills and have an astute ability to prioritize and complete multiple projects simultaneously.

Accountabilities :

• Support key corporate quality improvement, patient safety and professional practice initiatives
• Support continuous improvement focused on such areas as clinical appropriateness of care, efficiency, effectiveness, work-flow, access to care, continuity of care, safety and patient experience
• Apply a systems-focused approach to achieve optimal results in quality, safety, reliability, efficiency and productivity
• Develop and identify performance and outcome indicators
• Engage in collection, interpretation, analysis and presentation of performance data
• Partner with Risk Management on key patient safety initiatives, where appropriate
• Develop presentations, reports and training and educational material
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Job qualifications

• Enrollment in a Master of Business Administration (MBA) program
• Registered Nurse in good standing with minimum of 2 years of healthcare experience
• Data management and statistical experience desirable
• Proven ability to remain up to date with health care quality assurance trends, practices and legislation
• Experience in collecting, analyzing and interpreting data for the purposes of quality improvement
• Previous experience in hospital projects, preferred
• Proficiency in Microsoft Office Suite and designing software (e.g., Canva)
• Experience with healthcare information systems and electronic health records

Core competencies :

• Demonstrated excellent interpersonal, organizational, problem solving, and communication skills
• Effective at building relationships and collaborating with stakeholder groups
• Self-directed and able at managing projects and priorities
• Exceptional computer skills

Additional information

Hours : Currently Days 8 hours, Monday to Friday (subject to change in accordance with operational requirements)

Posting Deadline : July 5, 2024

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