Body Shop Estimator

Description

Specific responsibilities include :

• Complete pre-inspection checklist and quality sheets after inspection of vehicle for accurate appraisals
• Follows standard operating procedures to provide excellent customer service and to maintain and improve closing ratio
• Maintain communication with customers regarding the repair process and timing while documenting status
• Work is closely supervised
• Communicates information that requires little explanation or interpretation

Skills / Qualifications / Physical Requirements :

• Must have a valid driver’s license
• Able to bend or stand at least 80% of the time; must be able to maneuver in and out of a shallow 3' deep pit used to position self safely under cars
• Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning
• Capable of working any day of the week including Sundays and work in hot / cold weather conditions
• Must be able to lift up to fifty (50) pounds
• Basic computer skills : ability to use a keyboard and a mouse to correctly collect and enter information into a point of sale system
• Exceptional customer service skills
• Where applicable : ability to obtain a state-issued inspector’s license is preferred
• Attention to detail
• Ability to communicate clearly and effectively with customers and team members
• Comfortable working in fast-paced environment while managing multiple tasks to accomplish goals
• Motivated self-starter who is willing to work independently and with teams

LI-DNI

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