O verview
Key Holders assist Management team in leading the store’s selling effort and operational execution, ensure exceptional customer experiences and drive profitable top-line sales.
Key Holders drive personal sales by demonstrating and coaching La Senza selling behaviours to create a high performance selling culture with the team and achieve store sales goals.
They live our values and represent the brand in their behaviours.
Role and Responsibilities
- In addition to sales associate responsibilities, drive profitable sales growth through segment ownership
- Support Management team in creating an environment that is focused on consistently delivering exceptional, positive customer experiences and demonstrate company selling behaviours
- Support the Management team in retention by creating and promoting a safe, positive work environment, effectively assisting in resolving associate relations issues using the La Senza coaching model and assisting to execute all company initiatives
- Focused on building new and lasting customer connections, delivering highly satisfying customer experiences through providing expert product knowledge and cultivating relationships with custome Consistently lead the La Senza selling model with confidence, passion and expertise for the brand.
- Promote and display teamwork across all zones to ensure the customer’s journey is seamless
- Manage and resolve customer relations issues
- Assist Management team in creating / communicating action plans that optimize results, execute operational activities and control payroll budget and expenses
- Responsible for opening / closing procedures such as processing end of day paperwork, cash management and daily sales reconciliation
- Follow standard operating procedures, including damages, transfers and other compliance-related items, including supporting the physical inventory process and other store strategies to reduce shrink
- Ensure compelling visual merchandising and presentation standards are executed and maintained, including identifying and executing sell down strategies
- Ensure replenishment processes are efficient and the sales floor is full and abundant with all styles, colors, and sizes represented in conjunction with executing the brand guide
- Lead with professionalism and behaviors guided by the company values
Qualifications
- Ability to foster an environment of exceptional customer service and optimize the Company selling model
- Ability to effectively delegate, follow up and communicate with all levels of the organization
- Ability to coach, develop and partner with Management team on performance management
- Business acumen with strong strategic and analytical skills
- Previous management or supervisory experience
- Schedule flexibility to include evenings, weekends and holidays
- Ability to manage complex and competing priorities through time management and organizational skills
- Professional demeanor that reinforces brand and company standards
KeyHolder (Part-time)
Ability to coach, develop and partner with Management team on performance management. Ability to manage complex and competing priorities through time management and organizational skills. ...
Part Time Retail Sales Specialist
This Full Time Retail Sales Specialist job is a fantastic opportunity for an individual who can work effectively with store management to increase retail sales and execute client-driven merchandising that meet the client’s expectations. The sales representative will need to be outgoing, friendly, an...
Design Sales Associate
Full Time - Tuesday through Saturday 9:30AM - 6PM.Pursue your career in Interior Design in our inspirational setting.Our successful applicant will be visually driven, confident, creative, listening and written detail oriented.You are adept at resourcing inspiration, products and trends for each proj...
Sales Associate
Utilize our sales approach to hit and exceed your individual and team sales targets. This allows you to provide customers with an unbiased, informed choice to maximize sales. ...
Part-Time Cashier/Line-Cook
Whether you are working in the kitchen, at the Drive-Thru, or at the front counter you are a part of a dynamic team that works together to deliver an exceptional guest experience. While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member,...
G Driver Warehouse Associate - Nanaimo
We are presently looking for a G Driver Warehouse Associate at our Nanaimo branch. Other warehouse duties as required. ...
Part Time Cast Member - Cineplex Odeon Victoria
Cineplex’s Cast Members are an integral part of the team who provide an exceptional entertainment experience to each and every guest. Cast Members have a range of responsibilities, each of which help the theatre’s daily functions and can include duties in concessions, on the floor and at the box off...
Sales Associate
An exceptional communicator and relationship builder, the Sales Associate is a driven individual who is motivated to meet and exceed sales goals by assisting their Sales Manager with proactive prospecting, follow up, and closing, in addition to providing an exceptional experience throughout the enti...
Retail Warehouse & Production Associate
Job Title: Retail Warehouse & Production Associate. At Savers / Value Village our Retail Warehouse & Production Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Retail Warehouse & Production Associates. ...
Sales Associate
Staying up to date on the most current sales and promotions. ...