Manager, Infrastructure Operations

Job Description

Manager, Infrastructure Operations

Type : Full-time

Location : West Greater Toronto Area

Environme nt : Hybrid 2 days per week onsite

As the Manager of Infrastructure Operations, you will lead a team of 5-7 individuals responsible for DevOps / DevSecOps, networking and infrastructure.

Your mandate is to lead, coach and mentor the team through ongoing digital transformation and maintenance.

You will : For Infrastructure :

For Infrastructure :

Manage activities for all infrastructure (cloud / on-premise) technology services, ensuring their availability and performance meet SLO’s though a team and MSP.

MSP will be retired in 2025 once 100% on Cloud)

• Monitor and maintain service levels of all technology infrastructure services, proactively identify emerging problems and mitigate to minimize downtime.
• Lead a team of cloud, infrastructure and DevOps engineers by providing guidance, mentorship and guidance professional development opportunities.

Adopt a results-driven team culture.

• Create, develop, and deliver a comprehensive infrastructure roadmap aligned with the company’s strategic priorities. Ensuring solutions meet performance, scalability, security and cost-efficiency requirements.
• Effectively manage key vendors and suppliers by setting up KPIs and facilitating reviews. Ensure issues and problems are tracked, assigned and actioned.
• Establish and enforce security operations to protect technology assets. Ensure Platform Engineering and Operations complies with all Information Security policies.
• Maintain an executable disaster recovery and business continuity plan for all infrastructure-related services.

For DevOps :

• Develop and implement a DevOps strategy aligned with the organization’s strategic priorities.
• Collaborate with stakeholders to define and prioritize DevOps initiatives.
• Identify gaps in DevOps services to improve the development life cycle.
• Evaluate, select, and implement cloud agnostic DevOps tools to improve automation, deployment and monitoring

Requirements

A bachelor’s degree in computer science, information manager or equivalent combination of experience.

A minimum of 4-6+ years ’ experience in a Manager level role in IT.

Demonstrated ability to lead and inspire a successful team of IT professionals.

A minimum of 2+ years AWS Cloud experience . Solid understanding of cost-containment and DRP

A minimum of 5+ years maintaining network systems.

Solid understanding of ITIL like practices.

Expert verbal and written communications kills; stakeholder management; problem solving and influencing skills.

Expert data-driven decisions-making skills.

An ability to manage ambiguity.

Benefits

Competitive total compensation package, excellent bonus, perks, pensions and benefits

Requirements

Manager, Infrastructure Operations Type : Full-time Location : West Greater Toronto Area Environment : Hybrid 2 days per week onsite As the Manager of Infrastructure Operations, you will lead a team of 5-7 individuals responsible for DevOps / DevSecOps, networking and infrastructure.

Your mandate is to lead, coach and mentor the team through ongoing digital transformation and maintenance. You will : For Infrastructure : Manage activities for all infrastructure (cloud / on-premise) technology services, ensuring their availability and performance meet SLO’s though a team and MSP.

MSP will be retired in 2025 once 100% on Cloud) Monitor and maintain service levels of all technology infrastructure services, proactively identify emerging problems and mitigate to minimize downtime.

Lead a team of cloud, infrastructure and DevOps engineers by providing guidance, mentorship and guidance professional development opportunities.

Adopt a results-driven team culture. Create, develop, and deliver a comprehensive infrastructure roadmap aligned with the company’s strategic priorities.

Ensuring solutions meet performance, scalability, security and cost-efficiency requirements. Effectively manage key vendors and suppliers by setting up KPIs and facilitating reviews.

Ensure issues and problems are tracked, assigned and actioned. Establish and enforce security operations to protect technology assets.

Ensure Platform Engineering and Operations complies with all Information Security policies. Maintain an executable disaster recovery and business continuity plan for all infrastructure-related services.

For DevOps : Develop and implement a DevOps strategy aligned with the organization’s strategic priorities. Collaborate with stakeholders to define and prioritize DevOps initiatives.

Identify gaps in DevOps services to improve the development life cycle. Evaluate, select, and implement cloud agnostic DevOps tools to improve automation, deployment and monitoring