Technical Sales Specialist - Fuel iX / GenAI

Description and Requirements

Location : Calgary - Montreal - Toronto - Vancouver

Who We Are :

In collaboration with TELUS, TELUS Digital launched Fuel iX, an enterprise-grade AI engine designed to help companies upgrade their generative AI (GenAI) pilots to production scale, deploy customized solutions faster, and effectively manage the technology responsibly.

Fuel iX's enhanced management capabilities enable organizations to consolidate visibility across their GenAI applications which often run in multiple environments, applications and clouds.

The Opportunity :

We are seeking an accomplished sales professional with a passion for leveraging technology to exceed customer expectations and drive success.

As part of the Fuel iX Sales Specialist team, you will collaborate with TELUS Digital' s Business Solutions Account teams to represent the Fuel iX product line, helping customers with their digital transformation journeys.

In today's fast-paced tech environment, customers need innovative, AI-driven solutions to remain competitive. Leveraging our AI and GenAI technologies, you'll provide insights and strategies to enhance productivity, innovation, and efficiency across our clients' organizations.

What You'll Do :

As a Fuel iX Technical Sales Specialist, you will work in a consultative sales capacity, collaborating with cross-functional teams and customers.

Your role is to drive customer relationships, advocate for Fuel iX, and serve as a technical expert for our AI / GenAI solutions.

You will be responsible for leading sales efforts, identifying new opportunities, and acting as a trusted advisor to our customers.

We offer a supportive environment with the resources and training to help you excel and grow your career.

Key Responsibilities :

• Champion Fuel iX AI and GenAI transformation stories to prospects and customers.
• Identify, qualify, and secure new business opportunities, working alongside Sales Executives and independently.
• Exceed revenue and sales targets while growing monthly recurring revenues.
• Maintain expert-level knowledge of AI and GenAI solutions and their benefits for customer productivity, innovation, and competitiveness.
• Collaborate with extended teams, including Sales Executives, Product Managers, and Service Managers, to deliver value to clients.
• Prepare proposals, presentations, contracts, and other supporting sales documentation.
• Negotiate contracts and agreements with customers.

What You Bring :

• Minimum 5 years of experience in a consultative sales role, with experience using formal sales methodologies.
• Strong understanding of AI and GenAI technologies and their applications across various industries.
• Demonstrated ability to align technology solutions with customer business challenges.
• Proven ability to foster trust-based relationships with clients and advocate for Fuel iX solutions.
• Ability to articulate complex technical challenges and how AI solutions address them.
• Experience in solution selling methodologies.
• Must possess a valid driver's license and be willing to travel as needed.

Nice-to-Haves :

• Experience selling AI or GenAI solutions across diverse industries.
• Knowledge of solution selling methodologies.
• Comfort using social media for networking and relationship building.

What We Offer :

• Opportunities for career development with access to industry-leading training and resources.
• Flexible work styles with productivity tools to support your success.
• Competitive compensation, including employee share and retirement programs.
• The chance to make an impact in the communities where we operate.
• A vibrant, inclusive environment that embodies the core values of Fuel iX and TELUS Digital.

Additional Job Description

We are seeking an accomplished sales professional with a passion for leveraging technology to exceed customer expectations and drive success.

As part of the Fuel iX Sales Specialist team, you will collaborate with TELUS Digital's Business Solutions Account teams to represent the Fuel iX product line, helping customers with their digital transformation journeys.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first.

TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.

We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors.

With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.

All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.