Operations Officer - Toronto 52857

Are you looking to gain experience with a top 5 bank? Do you have excellent administrative skills? If so, this is a great opportunity for you!

Our client is looking for an Operations Officer for a 6 months contract in Toronto. This position is Hybrid role (2 days onsite).

This is a hybrid position with 2 days in office.

Pay rate : $22 / Hour

Mondays to Fridays - 8.30a.m. to 5.00p.m.

Advantages

• Long term duration
• Hybrid
• Open to Toronto
• Start date is ASAP
• Competitive pay rate

Responsibilities

Making outbound calls to financial institutions updating internal systems

• This is a call center environment
• 80% of functions will include candidates conducting outbound calls; responsible for the timely and accurate follow up of client transfers from other financial institutions
• 20% of functions will include data entry functions, i.e. updating in house systems and working closely on ISM, EIS (Electronic Imaging System) and in house ticketing software.

Making outbound calls to other financial institutions for client transfer information

Making outbound calls to other financial institutions for client transfers

Qualifications

MUST HAVE :

Operations experience

• Excellent verbal and written communication skills for when candidates are entering tickets and carrying out data entry duties.
• Professional and interpersonal skills for making phone calls
• Attention to detail
• Multi-tasking skills
• High Technical Aptitude
• Strong Excel - need good understanding of using excel spreadsheets (will be using spreadsheets with macros, need to have strong technical skills to be able to pick up on learning macros during training)

NICE TO HAVE :

• Call center experience
• Previous TD wealth experience
• Previous experience with ISM, EIS, Ticketing
• Banking experience
• Ability to speak French
• Experience with macros are a huge plus

Summary

Interested in the Operations Officer role in Toronto? Apply online today!

Candidates moving towards the next step of the recruitment process will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.