Revenue Operations Senior Manager

Line of Service

Internal Firm Services

Industry / Sector

Not Applicable

Specialism

IFS - Finance

Management Level

Senior Manager

Job Description & Summary

A career in Finance, within Internal Firm Services, will provide you with the opportunity to help PwC in all aspects of our Finance internal function including financial planning and reporting, data analysis, and assisting leadership with overall strategy.

You'll focus on recording and analysing financial transactions, paying and receiving invoices, maintaining financial statement ledger accounts, and preparing analysis and reconciliations of bills to detect fraud.

Our Accounts Payable and Receivable team is responsible for performing collections activity and payment of debt activity.

You'll focus on working with senior individuals to review and produce reports related to the accounts receivable and accounts payable accounts that will assist PwC in achieving monthly collection target amounts as well as ensuring timely payment of vendor invoices.

Meaningful work you'll be part of

As a Revenue Operations Senior Manager , you will be an integral part of the finance team, reporting directly to the Corporate Controller.

You will work alongside a team of problem solvers, addressing complex business issues from strategy to execution. Your responsibilities will include, but are not limited to :

• Maintain strong working relationships with Corporate Controller, LoS CFOs, City Leaders, Commercial Practices Managers, and other key stakeholders
• Monitor, and work on key performance indicators (KPIs) related to revenue, billing, and collections. Ensure that these KPIs are met consistently and take proactive steps to address any discrepancies
• Perform strategic planning and priority setting for the national billing function. Identify opportunities for operational efficiency and establish related measurement metrics to assess the effectiveness of billing administrator teams
• Review and ensure the preparation of monthly financial reports, including achievement of invoicing and A / R goals. Monitor and ensure the accuracy of financial reports and review general ledger reconciliations
• Ensure superb internal and external customer service for billing preparation and collection matters across all locations and lines of service (xLOS).

Resolve escalated issues related to billing, accounts receivable (A / R), human resources, etc.

• Enforce billing and collection policies and procedures. Provide input into training documentation and ensure adherence to finance best practices
• Hire, train, supervise, coach, and manage the performance of the Commercial Practices Managers and 100+ billing administrators.

Oversee HR functions, including annual performance reviews and compensation discussions for the entire Commercial Practices team.

Develop and manage an international team, ensuring alignment with global standards and practices

• Implement and manage a backup system for Commercial Practices Managers, and act as a backup when necessary. Ensure compliance with financial policies and procedures across all billing teams
• Develop and implement training strategies in collaboration with iPower training and support managers and Learning & Development (L&D) teams.

Ensure new and existing Commercial Practices Managers receive relevant training, including new hire orientation and continuous professional development

• Coach Commercial Practices Managers on issues related to contracts, billing, and A / R. Deliver performance feedback throughout the year, conduct annual reviews, and make recommendations on final ratings
• Identify and promote development opportunities for team members aligned with their skills and experience. Prepare business cases for new positions for approval by Finance Directors and Human Capital (HC)

Experiences and skills you'll use to solve

• Strong understanding of finance functions, policies, and procedures, including expertise in iPower and its application within the business
• Experience in strategic planning and operational efficiency within a revenue operations context
• Proven leadership skills in managing large, international teams and overseeing HR functions
• Ability to deliver comprehensive training programs and ensure compliance with financial policies
• Excellent problem-solving skills, with a focus on customer service and issue resolution
• Capacity to develop, monitor, and manage revenue, billing, and collection KPIs

Why you'll love PwC

We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes.

This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life.

Learn more about our Application Process and Total Rewards Package at : https : / / jobs-ca.pwc.com / ca / en / life-at-pwc

The most connected firm through activity based working

PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive.

We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done.

PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site.

This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm.

Exact expectations for your team can be discussed with your interviewer.

Education (if blank, degree and / or field of study not specified)

Degrees / Field of Study required :

Degrees / Field of Study preferred :

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong.

We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

To learn more about inclusion and diversity at PwC Canada : https : / / www.pwc.com / ca / en / about-us / diversity-inclusion.

html. Be a part of The New Equation.

Chez PwC Canada, notre atout le plus précieux, c'est notre personnel. Et c'est en apprenant les uns des autres que nous devenons plus forts.

Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place.

Nous savons que l'expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n'est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.

Nous tenons à répondre à vos besoins tout au long du processus de demande d'emploi, d'entrevue et d'embauche. Si vous avez besoin de mesures d'adaptation pour être parfaitement à l'aise, faites-le-nous savoir à l'étape de la demande d'emploi.

Pour en savoir plus sur l'inclusion et la diversité chez PwC Canada : https : / / www.pwc.com / ca / fr / about-us / diversity-inclusion.

html. Faites partie de La Nouvelle équation.