Bilingual Product Specialist - 155056
Are you looking to gain experience within a top 5 bank? Do you have a strong commercial payment transactions experience? Are you bilingual in English and French?
If so, this is a great opportunity for you!
Our client, a top 5 bank, is looking for a Bilingual Product Specialist for a 6 months contract in Toronto. This position is working onsite.
Pay rate : $52.29 / hr - $63.30 / hr
Rotational Shifts : Monday Friday 37.5 hours / week
Extension and conversion of contract based on business needs
Advantages
Gain experience within a top 5 bank
Start date is ASAP
Long term contract
Competitive pay rate
Responsibilities
Provides solutions and business advice in relation to the migration of complex services with a consistent focus on building long term client Financial Group relationships.
At all times, takes personal accountability for the onboarding and on-going resolution of client / service / operations partner concerns.
Participate in go-to-market functions including preparing client facing presentation / materials, mailers, customized messaging to be used for facing clients
Participate in UAT for the product roll out in order to gain deep product expertise
You will collaborate directly with the project coordinators and clients and serve as the primary advocate for a specific complex service and provide applicable advice and thorough onboarding support throughout the migration process.
Qualifications
Bilingual (English / French)
5+ years of experience and strong subject knowledge in commercial payment services.
Experience in complex migration activities
Deposits Interest Rate Pricing
Solid ISO 20022 industry knowledge
Proven ability to prioritize and adapt to a fast paced environment, as this is an intense high volume transaction role requiring above
average organizational skills and a proven capacity for coping with
incoming and outgoing call / email volumes
Proven technical understanding of complex file structures, connectivity and ERP platforms.
Project management
Excellent written and verbal communication skills; notably the ability to straddle high-level / strategic client conversations and the technical nuances of the product platform
Strong Emotional Intelligence in facing diverse scenarios with Customers
Critical thinking and problem solving skills, Team work, Adaptability
Soft Skills :
Strong verbal skills to explain complex concepts / technical terms into business friendly language
Self-starter and proactive
Leadership skills
Troubleshooting skills
Customer is always right attitude
Nice to Haves :
French language proficiency is an asset
Summary
Interested in the Bilingual Product Specialist role in Toronto? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.
In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;
Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
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We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.
ca to ensure their ability to fully participate in the interview process.