Job Title : Network Analyst
Location : Toronto, Canada
Full-time, Hybrid Work Environment (3 days on site)
Overview : We are seeking a skilled Network Analyst to join one of our clients teams in downtown Toronto. The ideal candidate will have strong experience in network troubleshooting and resolution, along with a comprehensive understanding of corporate network infrastructure.
This role will involve supporting network systems across Canada and the US, ensuring consistency and a high standard of customer experience.
Additionally, the Network Analyst will play a key role in IT support and incident management using ServiceNow, as well as contributing to network, server, and storage tasks.
Responsibilities :
- Troubleshoot and resolve network issues efficiently to minimize downtime and maintain network integrity.
- Support corporate networks and infrastructure across multiple regions, including Canada, and the US.
- Manage IT support and incident management processes using ServiceNow.
- Ensure network consistency and uphold a high standard of customer experience.
- Implement and configure complex networks, including LANs, WANs, and Data Centre infrastructure.
- Utilize Microsoft Azure applications
- Administer Microsoft Windows environment and Microsoft Windows Server operating systems.
- Manage virtualization technologies such as VMWare and Citrix for data center virtualization.
- Provide troubleshooting support for servers and storage systems.
- Participate in rotating 24 / 7 support schedule.
Qualifications :
- Proven experience supporting Data Centre infrastructure, including servers, storage, LANs, and WANs.
- Demonstrated ability to implement and configure complex networks.
- Proficiency in Microsoft Azure
- Strong understanding of Microsoft Windows Server operating systems.
- Experience in administering VMWare and Citrix environments.
- Familiarity with data center virtualization technologies.
- Comfortable with rotating 24 / 7 support schedule.
- Comfortable with lifting and stacking IT equipment
Certifications :
Nice to have - PCNSA, CCNP, CCNA, CCNE etc.
Tech Stack :
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