Capco Learning and Development Specialist
About the Team :
The Learning & Development (L&D) team partners closely with the executive leadership team, business leaders and HR Business Partners to identify learning needs and to design, develop and deliver relevant training programs for our consultants.
About the Job :
As an L&D Specialist, you need five key skills : the ability to assess, design, develop, deliver, and iterate content. This role will proactively manage the end-to-end delivery of several core training programs.
You will engage with key stakeholders to update and work on L&D initiatives aligned to business strategy. You will also engage with the global learning team to utilize best practices and to ensure alignment to our culture, goals and objectives.
What You'll Get to Do :
- Design, develop and deliver scalable learning on core consulting, sales, leadership, and management programs in both face to face and virtual interaction
- Continually assess, review, and evolve existing programs, aligning and adapting to business strategy
- Proactively resolve project, design, or resource issues
- Provide outstanding program / project management support
- Foster an environment of blended learning using the LMS, video, and learning libraries
- Foster an environment of social learning using lunch and learns, hack-a-thons, Virtual interactive tooling, and other platforms
- Measure training effectiveness and produce analytics to inform program evolution
- Manage external vendor relationships
- Facilitate instructor-led, face to face and virtual soft skill trainings
- Build and maintain strong relationships with subject matter experts across the business
- Present to and work with senior business leaders on learning programs, gathering their expertise and enabling them to be champions
What You'll Bring with You :
- 4+ years previous, demonstrable success in a Learning and Development role, with experience in training design, development, delivery, and facilitation
- Deep end-to-end program / project management experience
- Ability to evaluate, prioritize, escalate and problem solve in high pressure situations
- Ability to multi-task and manage several tasks / projects at the same time
- Excellent verbal and written communication skills
- Strong analytical and critical thinking skills with the ability to work within ambiguity
- High attention to detail and execution excellence in a fast-paced environment
- Strong PowerPoint and Excel skills
- Knowledge of virtual learning tools is a plus, like Cornerstone LMS, Beekast, Slido, MURAL, MS Teams
- Client-focused, proactive with a strong mind-set for continuous improvement
- Outstanding interpersonal and coaching skills
- Experience working with senior stakeholders
Why Capco
A career at Capco is a chance to help reshape the competitive landscape in financial services. We launch new banks, transform existing ones, and help our clients navigate complex change.
As consultants, we work on the front-end business design all the way through to technology implementation.
We are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering.
Capco is a young and growing firm. We maintain an entrepreneurial spirit and growth mindset, and have minimal bureaucracy.
We have no internal silos that get in the way of your career opportunities or ability to focus on our clients and make a difference to the business.
We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can #BYAW.
We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees.
Ready to take the Next Step
If this sounds like you, we would love to hear from you. This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.
Learning & Development Specialist
Collaborate with Branch Management Teams and the Training & Development Department to understand the learning needs of Branch teams and recommend areas where potential development may be needed. Provide and create training solutions that allow new assistants/associates to understand their roles and ...
Documentation & Learning Specialist (Technical Writing)
You’ll use tools, technology, and learning and documentation methodologies to design, develop, write and organize engaging documentation and learning experiences on our corporate intranet and digital learning platforms. You’ll work closely with the Senior Managers in Knowledge Management and other s...
Innovation and Product Development Specialist - Cheese
The Innovation and Product Development Senior Specialist is the technical leader and will be required to get hands on our plant and conversion activities at the Woodstock site. Supervise, plan, and carry out assigned process and/or product development projects. We are proud to be an employer with a ...
Claims Learning & Development Manager
Bachelors Degree and 8 or more years of experience in the Learning and Development Analysis, Design, Development, Implementation, and Delivery area, specific to insurance. High School Diploma or Equivalent and 10 or more years of experience in the Learning and Development Analysis, Design, Developme...
Bilingual Learning & Development Manager - Commercial - Future Opportunities
Lead the Canada Sales learning and development program to enhance the knowledge, skills and behaviors of the entire sales organisation, championing digital integration and embedding basic selling skill techniques. Spend time in market with field sales team to understand learning and development jour...
Head of Enterprise Strategic Learning & Organizational Development
Reporting to the Head, of Culture, Leadership & Enterprise Design, the Head of Enterprise Strategic Learning & Organizational Development is accountable for the strategy and execution of the design and development of BMO's enterprise learning programs and organizational development programs. Develop...
Profile & Client Development Specialist
Reporting to the Senior Manager, Profile & Client Development, the Specialist, Profile & Client Development works directly with a variety of practice and sector groups to expand current and new client relationships, drive revenue through the development of short and long-term business development pl...
Consultant Program Learning & Development (12-month contract)
The Program Consultant, L&D will be required to handle the end-to-end execution of development programs and partner with leadership and the L&D Field Operations team to deploy, drive development, standardization, and sustainable training programs. The Program Consultant, Learning & Devel...
Manager, Learning & Development
Reporting to the Director, Leadership Development and working collaboratively with the Organisational Development (OD) team and in partnership with colleagues across the organization, the Manager, Learning & Development is responsible for the design, experience, planning and delivery of enterprise-w...
Manager Learning & Development
Coordinate the delivery of training sessions, workshops, and seminars using a variety of methods, including classroom instruction, e-learning modules, and hands-on exercises. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, sh...