Hospitality Services Assistant

Who We Are

Fasken is a leading international business law and litigation firm. Our firm’s 950 lawyers are located across offices in Vancouver, Surrey, Calgary, Toronto, Ottawa, Montréal, Québec City, London, Johannesburg and an office in the professional and retail district known as Taza ( / Ta-Zah / ) on Tsuut’ina lands.

Providing strategic and thoughtful advice in all areas of business law, our broad range of clients include close to half of the Fortune 100 companies, as well as corporate clients, government agencies, regulatory authorities, non-profit bodies and individuals.

Our clients interests are paramount in all that we do and we take pride in supporting our communities. We are a place where bright, talented, and collegial people want to work together and we work hard together to achieve our goals in a collaborative and efficient way.

A Day In The Life

Reporting to the Manager, Facilities & Business Support Services, the Hospitality Services Assistant will play a crucial role in ensuring a seamless and hospitable environment for both internal and external clients.

The primary responsibilities include maintaining the client / coffee service areas, preparing boardrooms for meetings, managing inventory, coordinating catering requests, and adhering to health & safety protocols.

This position demands excellent organizational skills, attention to detail, and a strong commitment to providing exceptional customer service.

Key duties and responsibilities include but not limited to :

Boardroom Preparation :

• Maintain the cleanliness and orderliness of meeting rooms, including arranging furniture and organizing supplies.
• Arrange catering, IT, and audio / visual needs.
• Keep boardrooms fully stocked with accurate and up-to-date resources.

Kitchen and Coffee Station Maintenance :

• Manage and replenish kitchen supplies, including a variety of items for beverages and other essentials.
• Keep inventory lists up to date and order supplies as needed.
• Ensure cleanliness and organization of lunchroom and coffee bays on all floors.

Inventory Management :

• Keep accurate inventory lists of beverages and cleaning supplies.
• Coordinate with the manager to order supplies when inventory is low.

Catering Assistance :

• Assist with catering requirements for staff functions and in-house client events.
• Coordinate catering requests, ensure accuracy in invoices, and forward them for payment.

General Office Tidiness :

• Maintain the overall cleanliness and organization of the kitchens, coffee bays, and common areas.
• Adhere to health & safety protocols, including regular disinfection of high-touch areas within the office.

Must Haves

• Familiarity with hospitality and catering industry practices.
• Understanding of inventory management principles.
• Excellent interpersonal and customer service skills.
• Ability to respond effectively to diverse needs and requests.
• Strong verbal and written communication skills.
• Ability to listen effectively and communicate information clearly.
• Superior organizational skills with great attention to detail.
• Ability to multitask and establish priorities efficiently.
• Ability to work well both independently and as a contributing member of a team.
• Willingness to show initiative and assist others.

Why Work With Us

Fasken is dedicated to rewarding your contributions and encouraging your professional development. We offer a comprehensive salary and benefits package that is very competitive, together with opportunities for personal and professional growth.

Our benefits include :

• A health and wellness subsidy
• An annual education & tuition reimbursement
• Flexible medical and dental benefits (effective from day 1)
• Short term and long term disability insurance
• Personal days
• Employee & family assistance program
• Paid vacation and sick days
• Group retirement savings plan with matching contributions
• Monetary incentive for employee referrals
• Flexible working arrangements
• Opportunities to give back to your community through firm initiatives
• An engaging firm culture that celebrates our hardworking and dedicated people

Diversity and Inclusion

At Fasken we believe a diverse workplace comprises individuals with unique backgrounds, characteristics and qualities. An inclusive workplace creates an equitable environment where individuals are respected and where they are welcome.

Fasken is committed to diversity and inclusion in all that we do.

Accessibility and Accommodation

It is important to our Firm that all its members, including those with disabilities, find our workplace to be welcoming and supportive.

Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check, employment and educational verifications.

Compensation

The typical salary range for this position is $40,000 - $50,000 annually; the base pay offered is based on location and may vary depending on job-related knowledge, skills, experience, internal and market equity.