front desk agent
- Education :
- Expérience :
Education
Secondary (high) school graduation certificate
Tasks
- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients / guests with special needs
- Provide customer service
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
Screening questions
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Experience
- 1 year to less than 2 years
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 30 hours per week
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Secondary (high) school graduation certificate.Register arriving guests and assign rooms.Process group arrivals and departures.Take, cancel and change room reservations.Provide information on hotel facilities and services.Provide general information about points of interest in the area.Process guest...
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Secondary (high) school graduation certificate.Register arriving guests and assign rooms.Take, cancel and change room reservations.Provide information on hotel facilities and services.Provide general information about points of interest in the area.Answer telephone and relay telephone calls and mess...