Clarion Pointe Hotels.
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus
Front Desk Agent
We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams.Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day.Robust local teams are vital for succe...
Front Desk Agent
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Work experie...
Front Desk Agent
Customer Service or Front Desk position in the Hospitality industry preferred. Handle any complaints and service recovery as needed with the supervision of Front Desk Manager. ...
Front Desk Agent
Meet with the departing Front Desk Agent to review business status, follow up items and any guest related pending tasks. Promote positive guest relations to all individuals approaching the Front Desk. Document pertinent information in the Front Desk Pass-On. ...
Receptionist/Office Clerk
Must be able to speak, read, and write in English and French.Employer Name and Contact Information/Nom de l’employeur et coordonnées :.Domus Building Cleaning Co LTD.Position Summary/ Résumé du poste:.Since it was established in 1965, Domus has grown to become one of the most respected cleaning comp...
Night Receptionist
We are looking for Night Receptionists for our international resorts. ...
Art Gallery Receptionist - Part-time (Tues/Thurs/Sat)
The Receptionist is responsible for:. ...
Receptionist/Service Writer
As a Receptionist, you are often referred to as “The Director of First Impressions” and are responsible for providing our customers with the highest level of customer service. What Does a Receptionist/Service Writer Do? . ...
PT Clerk Cashier (Attridge Food #166) Saskatoon,SK - Saskatoon Co-op
Reporting to the Food Store Manager, responsibilities for this position include the following:.To come to work with a positive, professional approach and attitude.To be dependable for all scheduled shifts.To provide outstanding courteous customer service.To provide a neat, clean, well merchandised f...
Cashier
Are you looking for an exciting opportunity in the dynamic world of marketing? Emnoca is seeking both freshers and experienced individuals to join our team as Cashiers. Proven experience in cashiering or customer service (for experienced candidates). High school diploma, GED, or equivalent; addition...