front desk agent
- Education : Secondary (high) school graduation certificate
- Experience : Will train
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients / guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Work Term : Permanent
- Work Language : English
- Hours : 32 to 44 hours per week
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front desk agent
Secondary (high) school graduation certificate.Answer telephone and relay telephone calls and messages.Perform basic bookkeeping tasks.Work conditions and physical capabilities.Heures de travail: 32 hours per week....
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front desk agent
Secondary (high) school graduation certificate.Register arriving guests and assign rooms.Process group arrivals and departures.Take, cancel and change room reservations.Provide information on hotel facilities and services.Provide general information about points of interest in the area.Process guest...
front desk agent
Secondary (high) school graduation certificate.Register arriving guests and assign rooms.Process group arrivals and departures.Take, cancel and change room reservations.Provide information on hotel facilities and services.Provide general information about points of interest in the area.Process guest...