Business Systems Analyst, Salesforce

Requisition ID : 195989

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Business Banking Technology team is seeking a Business Systems Analyst specializing in Salesforce, who will be responsible for ideation support, design, development, and implementation of software to ensure continuous improvement and evolution in the Business Banking Salesforce ecosystem.

Is this role right for you? In this role you will :

You will gather and refine specifications and requirements based on technical needs

You will be directing day-to-day activities in a manner consistent with our risk culture and the relevant risk appetite statement and limits and communicate it throughout the team.

You will create an environment in which your team pursues effective and efficient operations of their respective areas while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to risk and compliance

You will be creating software for Scotiabank Commercial Customers and Scotiabank Employee’s

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have :

You have an in-depth knowledge of Salesforce platforms and their functionalities (Financial Services Cloud, Service Cloud, Sales Cloud, etc.)

You have extensive experience in gathering requirements for Salesforce features and functionality, including integration related work with Salesforce systems

You have built / configured out-of-the-box features / functionality leveraging the full capabilities of the Salesforce platform

You have hands on experience with Financial Services Cloud (e.g., user setup and management, page layout configuration, etc.)

You participate in the planning / analysis of business requirements for system changes and enhancement

You collaborate to identify business needs and translate them into technical solutions

You remain current with Salesforce technologies and best practices

You ensure availability of the Salesforce platform and resolve application issues

You are an accredited Salesforce Administrator (Administrator or Advanced Administrator)

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.

We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Upskilling through online courses, cross-functional development opportunities, and tuition assistance.

Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements : Hybrid

LI-Hybrid

Location(s) : Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose : "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role.

We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.