At Fastway , we believe that our success is a result of the collective strength of our talented team. With an unwavering focus on excellence and a passion for exceeding expectations, we strive to provide unparalleled quality of service in every aspect of our work.
From developing strategies to executing them, we are committed to delivering solutions that inspire, engage, and deliver measurable outcomes.
We are excited to invite dedicated individuals to join our Client Success team and become a part of a collaborative, innovative, and constantly evolving culture, where you can unleash your full potential! The Customer Service Assistant will possess excellent communication skills, a customer-centric attitude, and the ability to thrive in a fast-paced environment.
This role involves engaging with potential and new customers to build lasting relationships through effective communication and provide purchase support through various channels, including in-person interactions, phone calls, and emails.
We are looking for an ideal applicant who has : Prior experience in customer service or a related field is preferred but not mandatory.
Excellent written and verbal communication skills. Strong problem-solving abilities and attention to detail. Ability to multitask and prioritize tasks effectively.
A positive attitude and eagerness to learn and adapt in a dynamic work environment. Ability to work independently as well as part of a team.
Flexibility to work evenings, weekends, and holidays as needed. The responsibilities of a Customer Service Assistant will include : Maintaining a high level of product knowledge to effectively address customer questions and concerns, and communicating product features, benefits, and pricing information to customers.
Proactively engaging with customers to better understand their needs and recommending appropriate products or services that meet their requirements.
Collaborating with other team members to ensure seamless customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience at every interaction.
Accurately and efficiently processing sales orders in Salesforce Assisting customers with product information, orders, upgrades, and account setup.
Responding promptly to customer inquiries and resolving issues in a professional and efficient manner. Identifying and escalating priority issues to the appropriate channels for resolution.
Assisting with sales-related administrative tasks as needed. If you are passionate about delivering exceptional customer service and are looking to join a dynamic team, we encourage you to apply! Submit your resume to apply, we look forward to hearing from you! Powered by JazzHR
Assistant Game Master / Customer Service Representative
Exceptional customer service skills. Prior customer service experience is not mandatory. Resetting and guiding customers through escape rooms. Provide an excellent customer experience. ...
customer service assistant
Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Explain the type and cost of services offered. ...
Customer Service Assistant
Assisting customerswith inquiries and providing information about the servicesoffered. Collaborating with other team members toensure excellent customer service andsatisfaction. Processing customer orders and ensuringthey are fulfilled accurately andpromptly. Handling customer complaints andresolvin...
Part Time Customer Service Assistant
Part Time Customer Service Assistant. We are looking for someone who wants to work from home and provide an excellent customer service experience to our growing list of clients. You are a true customer service agent. Answering incoming phone calls and emails from customers, usually discussing how ou...
Assistant Executive, Customer Service (CCA)
Job Description Purpose: To provide excellent service level when handling enquiries from Customers. To be responsible for handling all the customers’ service enquiries related to booking, import and export documentation requests. To be proactive in responding to customers’ issues and resolve challen...
Customer Service Sales Assistant
Customer Service Sales Assistant Responsibilities: Articulate the features and benefits of our client’s products and services directly to our customers and possess the knowledge to answer any additional questions they may have Build rapport and long-lasting relationships with our customers to ...
Customer Service Assistant
The responsibilities of a Customer Service Assistant will include: Maintaining a high level of product knowledge to effectively address customer questions and concerns, and communicating product features, benefits, and pricing information to customers. We are excited to invite dedicated individuals ...
Customer Service Assistant Department Manager - Full Time
As the Assistant Customer Service Department Manager, you will assist the Customer Service Manager to ensure that the department is prepared for daily operations. Assistant Customer Service Department Manager - Full Time. Provide exceptional customer service to all Team Members, Customers and Vendor...
Customer Service Assistant with Indonesian
Were looking for a charismatic and fluentIndonesian speaker to join our clients team as a Casino GamePresenter! In this exciting customer support role youll be the faceof their platform creating a fun and interactive experience forplayers. Provide topnotch customer care ensuringevery interaction exc...
Customer Service Assistant with Vietnamese
Were looking for a charismatic and fluentVietnamese speaker to join our clients team as a Casino GamePresenter! In this exciting customer support role youll be the faceof their platform creating a fun and interactive experience forplayers. Provide topnotch customer care ensuringevery interaction exc...