Account Manager

ABOUT NOVATIZE

It is well known that unified commerce is the future of modern trade. At Novatize, we have seized this opportunity by specializing in the implementation and marketing of innovative e-commerce solutions.

Why do we exist? To help businesses build strong relationships with their customers!

Would you like to see the results of your work in action? This is what we do every day at Novatize, accompanying businesses in their commerce activities and experiencing every step of transformation with them.

If you are always on the lookout for new technologies and want to build a career in a rapidly evolving field, you're in the right place.

We are looking for an Account Manager to serve our mid-market & enterprise clientele.

JOINING NOVATIZE BENEFITS

Come thrive in an environment that suits you. With us, work and pleasure go hand in hand. To make you feel at home here, we offer you :

• A relaxation room to recharge your batteries;
• Unlimited coffee and snacks;
• An open office designed for collaboration;
• 5 floating holidays;
• 3 weeks of vacation upon hiring;
• A $250 allowance to treat yourself on your professional birthday;
• An allowance to encourage an active lifestyle;
• A travel allowance;
• Worthwhile collective insurance;
• A schedule that fits your lifestyle;
• The possibility of remote work, coming to the office, or being in hybrid mode;
• A paid volunteer half-day per quarter;
• A sustainable development committee.

JOB TASKS AND RESPONSIBILITIES

• Develop and maintain relationships with a portfolio of clients to ensure customer satisfaction and drive revenue growth;
• Achieve and track quarterly and annual sales growth targets;
• Stay abreast of the latest trends in e-commerce and unified commerce markets;
• Identify, qualify, and nurture new sales opportunities in mid-market & enterprise accounts;
• Create and maintain excellent relationships with clients;
• Work closely with other departments to ensure quality customer service;
• Prepare and lead strategic sales meetings with clients;
• Work on documentation and continuous improvement initiatives to be more efficient.

REQUIREMENTS

• Over 7 years of sales experience and at least 5 years of experience in the e-commerce (marketing and development) or related services sector;
• Experience in selling services, ideally agency or consulting services;
• Experience in account management;
• Strong communication, leadership, interpersonal skills, and teamwork ability;
• Proficiency in english to be able to read, write, and communicate with our English-speaking clientele;
• Bachelor's degree in business administration, marketing, or related field.

DESIRED PROFILE

• Proactive with a strong aptitude for human relationship development;
• Committed, strategic, results-oriented, and customer service-focused;
• Passionate about new technologies and the e-commerce sector;
• Ability to work in a fast-paced environment and adapt to changes.

We look forward to meeting you!