Night Auditor

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level.

With 20 hotels owned and managed by Easton’s Group of Hotels, and more in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization.

As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I).

Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

About the Hotel

The Westin Toronto Airport is located near YYZ airport, it features a Westin WORKOUT Fitness Studio, heated indoor pool, and dining options like Atmosphere and Crosswind’s Bar and Grill along with an express Starbucks coffee and grab-and-go stand.

As part of Easton’s Group of Hotels, our team is deeply involved in community events, valuing the wellbeing of each member as much as our guests.

Benefits

• Health, Vision, and Dental Coverage
• Wellness Days
• Employee Social Events
• On-Site Parking
• Deferred Profit-Sharing Plan
• RRSP
• Onsite Westin WORKOUT Fitness Studio
• Career Development
• Discounted Associate Meals
• Hotel Discounts at Marriott Properties worldwide

The Westin Toronto Airport is seeking a Night Auditor with exceptional customer service skills and a proven track record of hotel front desk experience.

This role is ideal for someone dedicated toaccurately balancing all hotel income and expenses for the 24-hour hotel operating period.

Join our team and play a crucial role in creating a personal, instinctive, and renewing environment for our guests and team.

What will you be doing?

• Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues.
• Balance and audit for accuracy of all room and tax charges, cashier’s reports, and guest and house accounts.
• Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking reports, market segmentation reports, food and beverage revenue report, and other auditing reports necessary to ensure the accurate accounting of hotel revenues and expenses.
• Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
• Act as hotel system liaison during night hours. Call in and open tickets with Opera, or System Support during overnight hours if a system fails or issues occur.
• Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
• Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.
• Promote teamwork and quality service through daily communications and coordination with other departments.
• Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

What are the requirements for this role?

High School diploma or equivalent plus some customer service experience. Some college coursework is preferred. Must speak fluent English.

Other languages preferred.

• This job requires the ability to perform the following : Carrying or lifting items weighing up to 50 poundsMoving about the public areasCommunicating with other peopleHandling objects, products, and computer equipmentBending, stooping, kneeling
• Other : Reading and writing abilities are utilized often when compiling departmental records, or guest registration and reservation mathematical skills are used computer skills are used to enter and collect data, and to report systems problems or issues with financial systems in the be required to work nights, weekends and / or holidays.
Il y a plus de 30 jours