Infusion Clinic Nurse Manager, GTA West

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Job Summary

Reporting to the Senior Manager, Nursing, this position is responsible for the management and direct oversight of nursing operations and staffing of specific clinics in the Infusion network of the applicable region.

The Nurse Manager will recruit, hire, and assign the appropriately trained Nurses to operate in regions as designated. Responsible for the evaluation of all employees within the applicable region and are required to travel to all clinics in the applicable region.

The Nurse Manager will infuse / inject in the clinic if needed when scheduling issues arise.

The position is responsible for performance management of the assigned nursing teams to ensure that teams provide consistent safe and patient oriented behaviour with strict adherence to protocols and procedures.

This position is directly responsible for ensuring fiscally responsible high level of care consistent with Accreditation Canada standards is delivered consistently in specific regions and that patient safety is maintained, risks are mitigated, and incidents are investigated thoroughly.

Primary Clinic Locations : Mississauga, Brampton, Toronto, Etobicoke, Owen Sound, Barrie

Specific Responsibilities

• Accountable for the day-to-day operations of the clinical aspects of the nurses and acts as a resource to the staff in the applicable geographical region
• Provides clinical leadership to ensure clinical competency of nursing staff, engages staff in the use of evidence-based best practices, and promotes a culture of continuous practice improvement
• Collaborate with Talent Acquisition Department to recruit certified and train nursing staff for each clinic
• Lead the on-boarding process for all new hires and manage Orientation and Infusion training for Nurses in the region
• Evaluate the job performance of nursing staff by reviewing an employee's performance of completed work assignments and techniques
• Provide ongoing feedback to employees through performance check-ins
• Identifies performance gaps and initiates appropriate corrective action including training / re-training, counselling and disciplinary action
• Responsible to provide expertise, training and mentoring staff in the applicable region to ensure safe, high quality and consistent delivery of care
• Contributes to critical incident and complaint investigations related to nursing practices and conducts clinical audits of documentation, plans of care and the effectiveness of nursing care and services to ensure compliance with documentation standards, internal policies and procedures, and legislation
• Maintains awareness of current trends and legislation affecting the nursing care practices and promotes a culture of continuous practice improvement
• Collaborates with the Nurse Educator to create clinical forms for drug launches, nurse onboarding or general education
• Monitoring feedback from stakeholders, patients and nurses. Implement solutions and process improvement initiatives
• Ensures clinics operate in a fiscally responsible manner ensuring core operational KPI’s are tracked and trended to continually improve clinic financial performance
• Evaluates and monitors for conduct that is safe, legal, and ethical. This requires ensuring the unit equipment and procedures used for the patients are proper and safe
• Working and collaborating with physicians to properly plan activities for patients
• Collaborates with cross-functional teams to ensure excellent customer service

General Responsibilities

• Coordinate and execute presentations, demonstrations and / or site visits to ensure professional service delivery and ensure professional competent workforce
• Develop service goals, coordinate new programs and identify plans for patients and programs
• Manage time and resource effectively to meet objectives
• Maintain industry and product knowledge and inform Company of changing market conditions and competitive issues that could potentially affect the company or the workforce
• Identify and coordinate activities with operations and management
• Collaborate and contribute in practice committees

Minimum Qualifications

• RN with the College of Nurses of Ontario, Canada. Must be a member in good standing
• 6+ years of professional RN experience
• Minimum 2 years of supervisory experience in a clinical medical or hospital environment with proven leadership abilities.
• A valid driver’s license and access to a vehicle.

Key Competencies

• Strong communication skills, able to manage relationships with a proven track record of exceptional customer service
• Effective leadership skills, with a strong focus on clinical expertise and clinic operations
• Able to identify key issues; creatively and strategically overcome internal challenges or obstacles
• High level of integrity, confidentially, and accountability
• Ability to lead and manage change as well as coach and mentor a team of professionals
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
• Working knowledge of Provincial Regulatory requirements
• Strong computer skills including Microsoft Office

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people.

That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being .

Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves.

For more information regarding benefits at McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.

In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$78,600 - $131,000

McKesson is an Equal Opportunity employer.

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