Director of Product (AI/ML)

The Director of Product (AI / ML) is a self-starter, a visible organizational leader, a hands-on problem solver, and a relationship builder.

The Director of Product (AI / ML) continuously builds intimate institutional knowledge that spans all teams and functions within the company as well as a deep understanding of the evolving competitive landscape.

The Director of Product (AI / ML) oversees the Product Management team and works for the Global Head of Product and with the VP of Engineering and Head of Design to build and prioritize a backlog of strategic and tactical software requirements for internal CRM and customer-facing web applications.

The Director of Product (AI / ML) has in-depth knowledge of user experience design, demonstrates the ability to author user stories and functional specifications, and works closely with software engineers and quality assurance.

This position is a hybrid position based in Toronto.

What You'll Do :

• Partner with dedicated AI / ML Engineering teams to develop proprietary AI services such as assistants, recommendation systems and co-pilots
• Drive AI / ML innovation for AI services that internal teams as well as external customers will consume and use when engaging with Guidepoint platforms
• Oversee the operations of product management while developing and executing a roadmap for core AI / ML products
• Guide the agile development processes including quarterly planning, metrics gathering, sprint planning, grooming, and overall sprint deliverables
• Own all product roll out planning and execution including training, written deliverables, virtual project demonstrations, and in-person presentations
• Lead meetings with multiple stakeholders to identify and prioritize software development and business process improvement initiatives
• Vendor contract negotiations in conjunction with finance and business teams
• Develop detailed functional specifications, user stories, and visual mock-ups for stakeholder review
• Gather feedback and approval from relevant stakeholders’ pre-development and post-development

What You Have :

• 7 to 15 years of relevant experience
• Proven experience of managing a team of Product Managers
• Strong understanding of the GenAI landscape and its use cases
• Experience utilizing the latest AI models for solving complex problems
• Proven track record of partnering with stakeholders for developing and launching AI / ML focused products and services
• Worked in Agile setup as a product manager for 1-2 years
• Understands the software development lifecycle
• Experience with quarterly planning
• Extremely high empathy towards user problems
• Creative thinker
• Has one of the three backgrounds : business expertise (finance or healthcare), UX design, or technology

What We Offer :

• Paid Time Off
• Comprehensive benefits plan
• Company RRSP Match
• Development opportunities through the LinkedIn Learning platform

About Guidepoint :

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process.

Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts and Guidepoint’s 1,300 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request.

With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives.

We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

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