SCM Support Analyst

Adecco is currently hiring an SCM Support Analyst to provide front-line support for supply chain applications, troubleshoot process issues, and help drive operational excellence across procurement and accounts payable workflows in Calgary, AB.

This role is ideal for candidates with experience in SAP MM, P2P processes, supplier support, ServiceNow, procurement operations, and supply chain systems who enjoy solving problems and working in a fast-paced, collaborative environment.

• Location: Calgary, AB

• Job type: Temporary | Full-time

Here's why you should apply:

• Paid weekly accurate and on time

• Strong health and safety programs

• Medical and dental benefits once qualified

• Free training programs

• New and quicker onboarding process

Responsibilities:

• Provide Tier 1 support for Supply Chain Management applications and processes

• Investigate and resolve inquiries related to purchase orders, invoices, payments, service entry sheets, goods receipts, and supplier transactions

• Manage and respond to support tickets using ServiceNow while meeting service-level targets

• Support P2P applications including SAP, OpenInvoice, Ariba, Maximo, and ServiceNow

• Troubleshoot system and workflow issues and coordinate resolutions with business and technical teams

• Assist with supply chain process improvements and system enhancement initiatives

• Collaborate with Procurement, Accounts Payable, Master Data, Tax, IT, and business stakeholders

• Support supplier and internal user onboarding, training, and process guidance

• Monitor workflow performance and escalate complex issues as required

• Build strong relationships with suppliers, internal customers, and business units

Qualifications and Skills:

• High school diploma required; post-secondary education in Supply Chain, Business, or a related field is an asset

• Minimum 3 years of experience in Procure-to-Pay (P2P), Supply Chain, Procurement, Accounts Payable, or a related function

• Strong understanding of P2P processes and supply chain operations

• Experience with SAP MM is required

• Experience with OpenInvoice, Ariba, Maximo, and ServiceNow is considered an asset

• Strong customer service, communication, and problem-solving skills

• Excellent attention to detail and ability to manage high volumes of work

• Strong organizational and time-management skills

• Ability to work independently and collaboratively in a fast-paced environment

• Proficiency with Microsoft Office applications, including Excel

• Must be legally eligible to work, and reside in Canada

If you're a detail-oriented professional with experience in supply chain support, procurement systems, and customer service, apply today! Our dynamic team of recruiters will reach out if you qualify for this role.

At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we're making the future work for everyone.

Please reach out to learn how the Aspire Academy can upskill you into your next role.

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