Clinic Manager

The Clinic Manager will plan, organize, direct, control and evaluate the delivery of health care services, such as working with MOAs to attract new patients, keep present patients, recall of patients, day-to-day clinic operation.

Job duties

• Plan, organize, direct, control and evaluate the delivery of health care services within the clinic
• Direct daily clinic activities, manage patient scheduling, optimize workflows, and maintain facility standards.
• Consult with CEO and Doctors to maintain and establish standards for the provision of Clinic services
• Develop evaluation systems to monitor the quality of health care given to patients
• Develop and implement plans for new programs, special projects, new material and equipment acquisitions and future staffing levels in the Clinic
• Plan and control departmental or establishment budget
• Represent the Clinic at meetings with government officials, the public, the media and other organizations
• Resolve patient complaints, coordinate with physicians, and build relationships with community or referral networks
• Ensure adherence to healthcare regulations, patient privacy laws, safety protocols, and quality assurance standards
• Hire, train, schedule, evaluate, and mentor administrative and clinical support personnel (such as medical office assistants, nurses, and receptionists)
• Prepare and monitor budgets, manage accounts payable/receivable, oversee medical billing and third-party/WCB claims, and track key performance indicators (KPIs)
• Liaise with CEO in the recruitment of more physicians

Qualifications & Requirements: Bachelor's degree in healthcare administration, business administration, nursing, or a related field

Experience: Several years of experience working in a medical or clinical setting, including 1 to 3+ years in a similar role, supervisory or leadership capacity.

Technical Skills: Proficiency with Electronic Medical Records (EMR) systems (preferably Accuro), Microsoft Office / 365