Network Administrator – Calgary, AB – Onsite - Fulltime FTE

Job Title: Network Administrator

Location: Calgary, Alberta, Canada
Work Mode: Onsite

Employment Type: Full-Time (FTE) / Permanent

Role Summary

We are seeking an experienced Network Administrator to manage, maintain, monitor, and troubleshoot enterprise network infrastructure. The ideal candidate will have strong networking and network security knowledge, along with experience monitoring Key Risk Indicators (KRIs), identifying operational risks, and supporting proactive risk mitigation.

Key Responsibilities

• Install, configure, maintain, and troubleshoot LAN, WAN, WLAN, VPN, routers, switches, firewalls, and other network devices.
• Monitor network availability, performance, capacity, and security to ensure reliable operations.
• Identify network vulnerabilities, operational risks, recurring incidents, and potential service disruptions.
• Monitor and report KRIs related to network downtime, security incidents, SLA breaches, capacity utilization, and vulnerability remediation.
• Perform root cause analysis and implement corrective and preventive actions.
• Maintain network documentation, topology diagrams, configuration records, and operational procedures.
• Implement network security policies, access controls, patching, and configuration management practices.
• Collaborate with infrastructure, cybersecurity, and IT support teams to resolve network issues.
• Support incident management, change management, disaster recovery, and business continuity activities.
• Prepare reports on network performance, risk exposure, incident trends, and remediation status.

Required Technical Skills

• Strong knowledge of TCP/IP, DNS, DHCP, VLANs, subnetting, routing, and switching.
• Hands-on experience with enterprise networking devices, firewalls, and VPN technologies.
• Experience with network monitoring, performance analysis, and troubleshooting tools.
• Knowledge of network security, vulnerability management, access controls, and configuration management.
• Understanding of incident, problem, and change management processes.
• Experience with Key Risk Indicators (KRIs), Key Performance Indicators (KPIs), risk thresholds, and risk reporting.
• Strong analytical, troubleshooting, documentation, and communication skills.

Key Risk Indicators (KRIs)

• Network availability and unplanned downtime.
• Network security incidents and critical vulnerabilities.
• Overdue vulnerability remediation and recurring network incidents.
• SLA breaches and incident resolution delays.
• Network capacity utilization and performance degradation.
• Unauthorized configuration changes and security policy violations.
• Disaster recovery and network resilience gaps.

Preferred Qualifications

• Degree or diploma in Computer Science, Information Technology, Networking, or a related field.
• CCNA, CCNP, CompTIA Network+, or equivalent certifications.
• ITIL knowledge and experience in enterprise IT infrastructure operations.
• Familiarity with risk management, audit, compliance, and infrastructure governance.