IT Analyst - Technical Support

Global Technical Talent
Toronto, ON
54K $ / an (estimé)
Temps plein

Job Description

  • Host Operations, which is part of the Enterprise IT Operations Department EITO - / Service Availability (Dual Site Coverage) - is responsible for providing frontline support and monitoring of the Bank's mainframe environment.
  • This department couples with other services within the client Framework to form the Infrastructure Technology Solutions.
  • The primary focus of the team is surveillance of the banking environment as well as reacting to any / all anomalies that are presented through a variety of monitoring tools.
  • IT Analyst Provide stable operation and support of in-house computer network and infrastructure Provide routine technical advice and support to users and customers.
  • Assist users having trouble in suing systems, products, and services.
  • Provide technical support including problem diagnosis, repairs, and setup. Install and commission hardware / software systems, products services, and upgrades.

Must-Have :

IT skills ( in a support capacity ) year +

Nice To Have

  • ServiceNow
  • Autosys

Note :

  • Schedule : hr shifts am to pm then pm to am
  • Il y a plus de 30 jours
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