Sales Enablement Manager

Sales Enablement Manager

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture.

Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

FirstService Residential - North Region is seeking a dynamic Sales Enablement Manager to join our team. This role will play a crucial part in empowering our Business Development Directors (BDDs) with the tools, resources, and knowledge necessary to drive success.

The ideal candidate will have a passion for helping sales managers be more effective and efficient in their interactions with prospective clients and win deals.

Duties & Responsibilities

• Work to increase overall BDD productivity across the North Region
• Collaborate with other departments such as operations or marketing on the development of buyer enablement content.
• Support onboarding and training of new BDDs for buyer enablement content and sales tools.
• SME in Microsoft Dynamics, HubSpot, PowerBI, sales methodology, sales process and additional platforms.
• Support ongoing enablement efforts that include creating and managing sales playbooks and tools help items.
• Facilitate communication and awareness among BDDs by sharing important information and best practices.
• Assist with proposal / RFP generation processes as needed.
• Provide coaching to BDDs to enhance their selling skills and performance.
• Provide training and support to BDDs to ensure the adoption of CRM, PowerBI, and other sales tools and applications.
• Create new email templates and sequences to support BDD outreach efforts.
• Be an advocate for automation and integration as well as best practice solutions.
• Identify gaps in processes, operations, reporting, and collaborate with cross-functional teams to develop solutions to improve sales efficiency and effectiveness.
• Lead strategic discussions with BDDs to identify and pursue new business opportunities.
• Consistently analyze opportunities to accelerate sales cycle through use of sales tools.
• Undertake specialized enablement projects as required by RVP or other sales leaders.
• Provide regular updates to the Regional Vice President (RVP) on sales enablement progress.

Knowledge, Skills & Proficiencies

• Bachelor’s degree in business administration, marketing, or a related field. Master’s degree preferred.
• 3-5 years proven experience in sales enablement, or a related field preferred.
• Demonstrated success in developing and implementing sales training programs.
• Proven track record of driving process improvements and operational efficiencies.
• Strong leadership skills with experience in coaching and mentoring teams.
• Comfortable delivering presentations and training sessions to diverse audiences.
• Proficiency in utilizing sales enablement tools and CRM systems such as HubSpot and Microsoft Dynamics.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
• Ability to adapt to new technologies and platforms quickly.
• Ability to work independently and as part of a team, demonstrating self-motivation and initiative.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.