Intensive Case Management

Our client has been providingsupportive housing and shelter for over 35 years with a focus onthe chronically homeless people with complex mental health andaddiction issues and seniors.

Ourclients operate from a harm reduction and clientcentric approach asis looking for a dedicated Intensive Case ManagementWorker.

Theposition :

• Support clientsin their housing by assessing and supporting theirneeds
• Facilitate tenant movementfrom shelters to secure longterm permanenthousing
• Assist tenants inmaintaining housing
• Work with sitestaff to develop outreach and needs assessmentcriteria
• Knowledge of the RTA andHostels Guidelines andProcedures
• Knowledge of currenthousing and support agency providers appropriate to our tenants andresidents
• Ability to understand andassess the suitability of potential landlords and / orresidences
• Identify current issuesdetermine support necessary refer and support clients inpreparation to entrylevel / transitional housing and with thereferring worker support move tosite
• Confer with the frontlinesupport staff at the site to transfer information from the casefile to the staff team
• Utilize casemanagement as a tool to support residents in meeting theirgoals
• Provide support including workreadiness basic life management skills anger management addictioncounseling assertive communication setting goals giving andreceiving feedback selfesteem conflict resolution problemsolvingand managing change
• Provide supportto clients who are facing issues of poverty mental healthaddictions abuse social isolation andmore
• Apply knowledge of groupprocesses anddynamics.

Requirements

Yourskills and experience :

• Youwill have a minimum of 12 years of experience working with peoplewho are homeless underhoused or hard tohouse
• Posses a postsecondary degreeor diploma in social work or an equivalent combination of educationtraining and experience.
• Knowledgeof tenant population diversity issues antidiscrimination practicesand systemic reasons forhomelessness
• Knowledge of relevantlaws standards and guidelines resources and services available inthecommunity

Benefits

BargainingUnit hourly rate plus all benefits and ample leave package.

Support clients in theirhousing by assessing and supporting their needs Facilitate tenantmovement from shelters to secure long-term permanent housing Assisttenants in maintaining housing Work with site staff to developoutreach and needs assessment criteria Knowledge of the RTA andHostels Guidelines and Procedures Knowledge of current housing andsupport agency providers appropriate to our tenants and residentsAbility to understand and assess the suitability of potentiallandlords and / or residences Identify current issues, determinesupport necessary, refer and support clients in preparation toentry-level / transitional housing, and with the referring worker,support move to site Confer with the front-line support staff atthe site to transfer information from the case file to the staffteam Utilize case management as a tool to support residents inmeeting their goals Provide support including work readiness, basiclife management skills, anger management, addiction counseling,assertive communication, setting goals, giving and receivingfeedback, self-esteem, conflict resolution, problem-solving, andmanaging change Provide support to clients who are facing issues ofpoverty, mental health, addictions, abuse, social isolation, andmore Apply knowledge of group processes and dynamics.