Director of Families and Wellbeing

Job Title : Director of Families and Wellbeing

JobClassification : Exempt

Department : Families and Wellbeing

Reports to : Chief Operating Officer (COO)

Status : Regular, Full Time (37.5 hours per week)

Salary : This position starts at $112,000 per year and increases to $154, 118 per year, over a 10- year period. This salary range incorporates experience, yearly salary increments to reward years of service, employee growth and development within the organization.

Start Date : ASAP

ClosingDate : June 7, 2024

PURPOSE OF THE JOB

Reporting to the Chief Operating Officer, the Director, Families and Wellbeing is responsible for the development, innovation, management and community accountability of programs and initiatives within the Families and Wellbeing department.

Primary responsibilities include overseeing the following activities in Child and Family Supports, Counselling and Gender Based Violence programs : assessment of program needs, program planning and implementation, direct program management, strategic planning, preparation of funding proposals for new and existing contracts, and overseeing contract reporting requirements.

1.0 SPECIFICDELIVERABLES AND AUTHORITIES

1.1 Contract Management

• Responsible for overseeing the management of funded contracts in the Families and Wellbeing Department.
• Leads new proposals and contract negotiations.
• Ensures that all contract deliverables and reporting requirements are being met.
• Approves all written submissions to funders.
• Negotiates funding contracts and facilitates the contracting process.
• Is responsible for overseeing, and when necessary, coaching, all negotiations carried out by managers.
• Ensures financial stability and sustainability of all programs in the department and effectively monitors the contributions towards administration, rent coverage, and management hours.

1.2 Strategic Planning

• In collaboration with the Leadership Team, leads the organizational wide strategic planning process.
• Leads the collaborative process of the development and implementation of a values-aligned strategic vision and initiatives for the department with department managers and staff.
• Ensures that department strategic development vision and initiatives are congruent with the organizational wide strategic plan.

1.3 Service Quality

• Working with the department Leadership Team, engages in the development of quality assurance systems and evaluation procedures as they apply to funded programs, including client feedback, program evaluation, and assessment of needs.
• Responsible for the DIVERSEcity’s PQI processes as it pertains to the department.
• Conducts ongoing assessment of community strengths and needs and funding trends as it pertains to the department.

1.4 Business Development

• Collaborates with the department managers, staff and other department directors to plan, develop and implement new programs and projects informed by equity centered design approaches.
• Responsible for the preparation and submission of program / project proposals in response to Requests for Proposals for repeat and new funding opportunities.
• Liaises with program funders regarding operations and ongoing planning and evaluation.
• Ensures that assigned programs are current, innovative and meet the needs and mandate of DIVERSEcity’s values.
• Keeps current with information about all funding sources and ensures the dissemination of this information to the relevant Directors and / or managers.
• Attends necessary community, government and agency meetings and eventually takes a leadership role at these tables / committees.

1.5 Risk Management

• Provides their best advice to the Chief Operating Officer on all matters relating to their areas of oversight and in alignment with the organization’s mission, vision, and values.
• Is active in risk reduction and management on a daily basis.

1.6 People & Culture

• Hiring, supervising, coaching and mentoring senior managers and managers to develop high performing teams with a growth and accountability mindset.
• Builds and promotes a people & culture- centric workplace in collaboration with the Director of People & Culture.
• Ensures communication within the teams is transparent and is consistent with the agency’s values and fosters team building and opportunities to learn.
• Plans and executes team building; one on one support; trainings for continual team development.
• Collaborates with the Director of People & Culture and the Chief Operating Officer to develop a framework for Leadership Team meetings to communicate key information, develop / mentor managers and convey collective information for decision making.

1.10 Relationshipbuilding / partnerships

• Develops and builds relationships internally and externally to support or enhance the work of the department (, between internal programs, managers, departments, other organizations, post-secondary institutions, industry partners, various levels of government, etc.).
• Represents DIVERSEcity positively and professionally in the community.
• Actively engages on external committees, advisory groups and relevant networks to be informed and updated on emerging issues, new / alternative-funding opportunities and to advocate for change to address systemic issues immigrant, refugee, culturally diverse and racialized populations encounter.

2.0 RELATIONSHIPS

Member of DIVERSEcity’s Senior Leadership Team.

3.0 REPORTING

• Reports directly to the Chief Operating Officer (COO)
• Keeps the Chief Operating Officer informed about developments of importance.
• Prepares reports to the Board of Directors on a quarterly basis.
• Provides reports to funders, and Chief Operating Officer as required.

4.0 SUMMARY OFKEY DELIVERABLES / ACCOUNTABILITIES

• Fulfill contract requirement as outlined by funders ; federal, provincial, municipal and financial institutions
• Increase program budgets annually 10% or more as per strategic plan
• Ensure a robust team development program, inclusive of proposal and grant writing, performance management, creating a healthy workplace by ensuring team mindset that values the need for work / life balance
• Community engagement, ensure that we incorporate an equity centered design through stakeholder engagement to inform future partnerships and program development
• Adhere to our strategic objectives measurable and results-based targets to be achieved in support of our vision in the following areas :
• Priority 1 : Strengthening Community Connection.
• Priority 2 : Commitment to Truth and Reconciliation
• Priority 3 : Organizational Capacity & Wellbeing
• Priority 4 : Growth & Expansion
• Priority 5 : Collective Impact & Advocacy

5.0 QUALIFICATIONS

• Bachelor's degree in social work or counselling (required).
• Master's degree in social work considered an asset.
• 10+ years in program and business development as well as and project management in a community-based non-profit setting.
• Proven proposal writing skills, and intermediate / advanced knowledge of federal and provincial funding processes.
• Knowledge of federal, provincial funding programs and alternate funding sources.
• Familiarity with community resources and organizations in the lower mainland.
• Proven problem-solving abilities, adaptable, and exercises good judgment.
• Proven ability to manage time and multiple priorities; works well under pressure.
• Proven project management and administration skills, including personnel and financial management.
• Thorough understanding of business planning, change management and performance execution to meet and exceed milestones and KPIs
• Excellent oral and written communication skills along with effective collaboration skills.
• Ability to act as a coach and mentor to all levels of staff and management.
• Ability to work independently and as a member of a multidisciplinary team.
• Excellent problem-solving ability, discretion and judgment and ability to work under pressure and timelines.
• Demonstrated cross-cultural experience and / or knowledge of immigrant settlement and integration issues.
• Computer literacy in MS Word, MS Excel, E-mail and internet applications.
• Affiliation to appropriate professional associations an asset

APPLICATIONREQUIREMENTS :

To apply, please uploadyour resume and cover letter as separate attachments. Please note thatonly Word or PDF formats can be accepted.

As part of theapplication process, you will be prompted to complete a short questionnaire.Please ensure all questions are answered.

To view allopportunities at DIVERSEcity visit

ADDITIONAL INFORMATION :

This position is basedin our Surrey office and is a blend of remote and in-person services. DIVERSEcity has implemented new safety procedures for in-office and in-personwork, to view our safety plan, please visit Successfulcandidates will be provided with the training and equipment to safely carry outtheir duties, ensuring the best protection for our staff and clients.

A comprehensive jobdescription will be provided to all candidates shortlisted forinterviews.

DIVERSEcity is committedto the critical work of re-centering and amplifying those voices andperspectives that have been marginalized through systemic inequities.

We willprioritize applications from BIPoC (Black, Indigenous, People of Colour)voices, people from gender and sexually diverse communities, people withdisabilities, and / or people with intersectional identities.

if there are waysin which we can remove barriers to your full participation in this recruitingprocess or if you have any questions surrounding the role or DIVERSEcity as anorganization, please feel free to email us at

Thank you for yourinterest and efforts in submitting forth an application. We will be in touchwith those applicants who closely meet the essence of and show potential forimpact in this role.

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