Assistant Manager - Clinical and Operational Support

Click here to apply as an internal applicant.

Req ID : 183179

Company : Nova Scotia Health

Location : Provincial Zone, All Locations

Department : CC Clinical and Operational Support-CNS

Type of Employment : Permanent Hourly FT ( 100% FTE) x 1 position(s)

Status : MGMT / NON-Union Management / Non Union Position

Posting Closing Date : 9-Jul-24

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada.

We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province.

Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions.

Join a diverse team of innovators, collaborators and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails.

The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle.

Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.

About the Opportunity

Reporting to and in collaboration with the CCP Clinical and Operational Support Manager, the Assistant Manager provides guidance and professional leadership to the DIOs (Data Integrity Officers) working provincially to support ARIA users.

A primary focus of this role is provincial standardization of patient scheduling and registration; as well as data quality best practices;

analyzing existing practices / processes; identifying opportunities for improvement; supporting operational leaders to implement and evaluate process changes and improvements.

The Assistant Manager keeps the CCP Clinical and Operational Support Manager aware and up to date of any significant events concerning scheduling and registration practices.

About You

We would love to hear from you if you have the following :

• Undergraduate degree in Business Administration or related field.
• 5 years recent experience working with patient information systems such as registration, scheduling, electronic medical record, or clinical documentation.
• Demonstrated experience in progressive leadership or management role.
• Equivalent combination of education and experience will be considered.
• Completion of or willingness to complete a leadership development program.
• Computer skills and knowledge of current NS Health registration and scheduling systems.
• Demonstrated leadership skills in a healthcare environment and ongoing professional development.
• Evidence of commitment to a healthy workplace and the use of best practices in building / sustaining staff competencies, ensuring good communication and involvement of staff and clients / residents in decisions which affect them.
• Demonstrated ability to build and maintain effective collaborative relationships and partnerships with stakeholders and clients.
• Strong interpersonal and communication skills.
• Demonstrated high degree of initiative and self-motivation are required.
• Excellent organizational, time management, and problem-solving skills.
• Evidence of the ability to understand and apply the principles of knowledge exchange and change management to support change within the service.
• Demonstrated commitment to quality improvement and enhanced customer service.
• High level of accountability due to the independent functioning of the position.
• Exemplary work history as demonstrated in current and past employment.
• Competencies in other languages an asset; French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

Permanent Full-time Position; 75 hours bi-weekly

Compensation and Incentives

$37.61 - $49.97 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Management / Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions.

Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and / or usage, prior to accepting the position.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve.

We encourage all qualified applicants who self-identify as Indigenous, Black / African Nova Scotian, Persons of Colour, Foreign Nationals / Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.

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