Associate, Credit Collections

Posting ID : 27472

27472

Position Type : Temporary

Temporary

City :

Vancouver, BC, Canada

Location :

Vancouver H / O - Canfor / CWPM 1000

As Credit Collections Associate, your core responsibility is to assess the credit worthiness of current and prospective accounts by collecting and analyzing data from internal and external sources, including Canfor Sales, credit bureaus, trade references, and financial statements.

With the authority delegated by the Director, Credit or Credit Manager, you will be providing credit-granting recommendations while ensuring the maintenance of accurate and timely information to meet Credit Management requirements.

Exceptional customer service skills are essential for success in this role.

This position offers a 12-month temporary contract and provides flexibility in terms of hybrid work arrangements.

The life of the Credit Collections Associate includes :

Collection

• Promptly identify overdue amounts for assigned customer base and implement systematic follow-up until collected.
• Clearly identify the problem and action taken on all records of collection progress, including weekly Credit Exception and Aged Trial Balance reports.
• Immediately notify the Credit Manager of reported or suspected cash flow problems.
• Promptly, efficiently and economically provide special assistance to customers who require additional handling to ensure that our terms are met.
• Retain and enhance customer goodwill.
• Respond to credit references
• Assist credit manager with administrative duties related to customer credit review process.

Cash Application

• Cash Application of assigned accounts
• Reconciliation of unapplied cash, short payment, and payment discrepancies

Monitoring

• Regular monitoring of accounts receivable aged trial balance
• Investigate payment discrepancies and customer inquiries and determine the appropriate action. Be responsible for consistent, persistent follow-up with customers and / or internal personnel that results in prompt settlement of accounts.
• Identify and analyze payment patterns for assigned customer base; resolve unacceptable pay habits; obtain support from sales personnel for action taken.
• Initiate appropriate action on unearned discounts and payment deductions; negotiate repayment where necessary.
• Be responsive to individual customer needs for document distribution.
• Identify and implement cost effective methods of getting payments in faster so that divisional DSO goals are met.

Credit Control

• Observe changes for assigned customer base and accurately modify customer master file.
• Ensure that customer profile and comment screens contain current payment analysis information and special instructions.
• Provide relief for other credit personnel as required.
• Resolve credit exceptions and release orders if applicable.

Credit / Receivables Systems

• Ensure that remittance and receivable information is maintained in accordance with departmental procedures
• General month end duties
• Evaluate the existing system and recommend improvements. Prepare proposals and follow through to implementation.

For this role, come equipped with :

• Bachelor of Business Administration (BBA) degree. Candidates without a BBA qualification are encouraged to have completed basic accounting and / or credit management courses from reputable institutions such as the Credit Institute of Canada or the National Association of Credit Managers.
• Minimum of 2 years of commercial credit experience, encompassing commercial collection and accounts receivable responsibilities including financial statement analysis.

In a perfect world, you also possess strong personal computer skills and are experienced with the JD Edwards ERP System.

If you have highly developed interpersonal, communication and prioritization skills, click that "apply" button today!

The salary range for this position is : $53,500.00-$67,000.00

Please Note : The range provided is for base salary only. In addition to base salary, Canfor proudly offers its employees a comprehensive and competitive total rewards package.

It features programs such as performance-based incentive plans, recognition programs, benefits, paid leaves, pension plans with base and matching contributions, savings options and robust health & well-being initiatives.

We also continually invest in the development of our talent to help them thrive professionally and personally. Above all, we are proud to offer our employees a value proposition that promotes diversity, equity and inclusion and fosters an environment where talent and performance is recognized and rewarded.

Don't check off every single bullet point? At Canfor, we prioritize the right fit for our organization over a strict checklist of criteria.

We encourage applications from individuals whose backgrounds may not perfectly align.

Our people-focused approach prioritizes safety, embraces diversity, valuing everyone's unique qualities. We believe that inclusion and diversity are crucial for our productivity, creativity, innovation, and competitive edge.

Our recruitment process is fair and equitable, based on qualifications and experience.

We appreciate all candidates' interest but will contact only those selected for interviews. Our hiring for various positions is ongoing and includes different screening processes such as behavioral assessments, references, and criminal record checks, depending on the role and location. #CADS #LI-ZM1

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