Liability Examiner - Full Time, Hybrid (Toronto, Ontario or New Westminster, British Columbia)

Company :

ClaimsPro LP - International Programs GroupLiability Examiner - Full Time, Hybrid (Toronto, Ontario or New Westminster, British Columbia)

International Programs Group (IPG) is an independent third-party claims administrator which provides claims services for Lloyd’s syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention.

We are currently seeking an Examiner ideally within the Toronto or New Westminster area

Today IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal, and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners.

We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us!

This is a hybrid role with a combination of work from home and work in our Toronto, Ontario or New Westminster, British Columbia office.

Responsibilities :

• Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients.
• Examine complex liability claims.
• Direct Field Adjusters on assignment investigations
• Settle claims directly with claimants or their representatives
• Administer claims payments / settlements through trust accounts
• Liaise with all stakeholders to ensure client's needs are met

Education, Knowledge and Experience Required :

• College diploma or combination of education and equivalent business
• Candidate must be Licensed in the province of Ontario
• Minimum of 5 7 years of claims experience in handling of liability claims
• Excellent oral and written communication skills
• Experience dealing with Lloyds a clear advantage.

Competencies Required to Succeed :

• Individual mustdemonstrate the ability to direct adjusters of all levels and work effectively in a team environment
• Previouslydemonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
• A positive, can do attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
• Strong analytical, problem solving and organizational skills
• Demonstrated ability to be proactive in identifying and implementing solutions
• Proven ability to multi-task in a fast paced and demanding environment
• Exceptional computer skills. Ability to navigate various systems,proficient in MS Officeand work in a paperless environment.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.

Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.

SCM welcomes resumes submitted directly from candidates.