Manager - Organizational Change Management, Deloitte Global Technology

Job Type : Permanent

Work Model : Hybrid

Reference code : 127383

Primary Location : Toronto, ON

All Available Locations : Edmonton, AB; Halifax, NS; Toronto, ON

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge.

Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Experience a firm where wellness matters.
• Be expected to share your ideas and to make them a reality.

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives.

We deliver strategic programs and services that unite our organization.

What will your typical day look like?

The Organizational Change Management, Manager will :

• Implement organizational change toolkit, methodology, and activities across multiple projects
• Develop strong stakeholder relationships within Deloitte Technology and in the member firms, as required
• Use defined and established organizational change management processes, templates, and guidance
• Define project-specific change management scope, strategy, approach, and deliverables
• Develop and deliver project scope and requirements within specified timeframe including :
• Stakeholder analysis and engagement
• Change impact analysis
• Leadership engagement and alignment
• Readiness assessment
• Communications, training plans and materials
• Local adoption tracking and reporting, providing suggestions for mitigating actions, where necessary
• Serve as primary CM liaison to cross-functional team members across different geographies and cultures; partner virtually to meet established project goals
• Serve as organizational change management point of contact for local implementation teams : facilitate conversations, provide guidance, track actions, risks / issues, and follow-ups
• Manage quality and implementation of CM deliverables from junior team members
• Advise project team members and lead through ambiguity in matrixed environment
• Promote teaming between CM and other functional team members working on projects
• Manage and mentor junior CM team members aligned to projects

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world.

In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you

Do you possess the following? :

Education : Bachelor’s degree in related discipline or an equivalent amount of professional experience working in a matrixed global environment

Years of Experience : 3-5 years’ experience in a professional / client services capacity, emphasizing development / management skills in the following areas : organizational change management, communication, learning and development, and general business analysis.

Technical Skills :

• Advanced understanding of organizational change management processes and proven application of change management methodologies and principles (e.g. Prosci, Kotter)
• Ability to synthesize system information and business processes into clear impacts and benefits that are conveyed through learning, communication, and presentation materials Technical aptitude to quickly learn business solutions
• Proficiency in MS Office Suite and SharePoint
• Excellent verbal and written communication skills
• Other Qualifications :
• Ability to manage change and ambiguity
• Ability to learn quickly and operate in a matrixed environment with minimal oversight
• Ability to negotiate, influence, and manage others
• Ability to lead both people and project work
• Ability to implement a broad range of existing and new technologies at the global level
• Ability to work with diverse cultures in a virtual environment

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program.

Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels.

Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth.

Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization.

Some representative examples include : $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Our promise to our people : Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here.

We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.