Customer Marketing Specialist

In this role

you will have the opportunity to :

• Support with the development and implementation of customer marketing strategies to enhance product adoption, usage, customer engagement, retention and advocacy.
• Drive Seequent’s Customer Community to build an engaging and fun customer-centric space to support product adoption and customer advocacy.
• Help develop an advocacy program to nurture and collaborate with our top customers to support retention and top of funnel marketing efforts.
• Utilise customer data and analytics to gain insights into customer behaviour, preferences, and trends, and use these insights to inform marketing strategies and create and execute targeted campaigns.
• Help create and execute targeted marketing campaigns to specific customer segments based on customer behaviour, preferences, and lifecycle stages.
• Build productive relationships with cross-functional internal (and external contract) resources stakeholders through briefing, designing, deploying, and monitoring workflows.

In order to be successful in this role, you should have :

• 3-5 years of marketing experience, preferably with some online community and event management.
• Exceptional ability to foster meaningful relationships and build trust across a range of personalities by demonstrating your sense of empathy, enthusiasm, and overall helpful attitude.
• Proven interpersonal and communication skills are complemented by a writing style that strikes the perfect balance between personable and professional.
• A sense of curiosity combined with the proven ability to translate your ideas into actionable customer programs, events, and campaigns from the ground up.
• Ability to effectively work independently and in a team environment that is fast-paced with tight deadlines that often require flexibility and problem solving on the fly.
• Highly detail-oriented project management style, with follow-through skills your teammates can always count on.

Research shows that some individuals, particularlywomen and underrepresented groups, are less likely to apply for jobs unlessthey meet every single criterion.

If you don't think your experience perfectlyaligns, or you don't tick all the boxes, please don't rule yourself out!Seequent are committed to hiring a diverse team and encourage individuals ofall background and abilities to apply.

Why you will enjoy working with us..

You will be joining a highly skilled, highlyproductive team of technical experts who are passionate about what we do. Weare a friendly, intelligent, and supportive bunch and are looking forward toyou bringing your expertise to the team.

Our wider team is geographicallydiverse and from multi-disciplines, so even though you will be Vancouver based you will have opportunity to work with colleagues from across the globe.

If you join the Seequent family you will enjoy afast paced and dynamic environment, exciting challenges, and a variety oftasks.

You will have access to ongoing professional development opportunities,and we offer market competitive salaries. So, if you want to help us continueour growth and success while having the opportunity to exercise your passionand expertise, then we would love to hear from you.

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Inclusion + Diversity

In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience.

If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.

please let us know and we will work with you to meet your needs. Please provide details in your cover letter of any accommodations needed.