Job Description
Our supply chain client in the Mississauga area is looking for a Bilingual Customer Service Representatives to join their team.
The successful candidate must speak English and French.
This role is hybrid and a contract to permanent opportunity.
Duties and Responsibilities
- Accepts full responsibility for managing and maintaining retail return tracker.
- Reaches out to retail members via telephone and email to handle inquiries and returns.
- Competently completes the required fields on the Tracker, Clear D, and Air table.
- Interacts with internal partners via telephone and email to assist in responses and updates on the Tracker.
- Assists with any other related duties as assigned from time to time.
- Maintains a safe and clean work environment without compromise.
- Follows the Occupational Health and Safety Act, including Safety, Violence, and Harassment laws.
- Ensures not to put other workers at risk through their actions.
Qualifications
- Completion of secondary school or college, or equivalent logistics work experience is preferred.
- Experience working with Google Sheets is an asset for this position.
- Proven communication skills, both written and verbal, in English and French.
- Service-oriented with strong customer service skills and a commitment to quality work.
- Strong team player with the ability to work effectively independently.
- Demonstrates strong interpersonal skills and the ability to follow instructions.
- Highly organized with strong attention to detail.
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