We are currently seeking a Part-Time Guest Service Agent to join our growing Front Office Team!
This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment.
What you'll be doing :
- Register guests and assign rooms.
- Accommodate special request whenever possible.
- Assist in pre-registration and blocking of reservations when necessary.
- Check out guests on a regular ongoing basis.
- Develop a thorough knowledge of room rack and packages, room locations, types of room and costs of various rooms.
- Liaison with housekeeping and other departments to ensure up-to-date guest room availability is monitored frequently.
- Perform office duties such as preparing mail for postage, performing routine cash handling procedures, posting accounts;
maintain keys for rooms and issuance of safety deposit box keys.
What you'll bring to the team :
- 1-2 years front desk experience or similar experience preferred
- Reliable transportation to Niagara on the Lake
- Excellent customer service skills
- Ability to work independently
- A willingness to learn
- Ability to work both 7 : 00am-3 : 00pm and 3 : 00pm-11 : 00pm shifts
What's in it for you?
- Discounts on hotel stays, restaurant visits, spa services & treatments
- Profit sharing
- Career advancement opportunities
- Tenured team to support your learning and development
- Company Social Events & Recognition Programs
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