- Work Term : Seasonal
- Work Language : English
- Hours : 30 to 44 hours per week
- Education : Secondary (high) school graduation certificate
- Experience : Experience an asset
Work setting
- Staff accommodation available
- Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients / guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Judgement
- Organized
- Reliability
- Team player
Other benefits
- On-site housing options
- Other benefits
Support for newcomers and refugees
Does not require Canadian work experience
Support for mature workers
Applies hiring policies that discourage age discrimination
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
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Register arriving guests and assign rooms. Provide information on hotel facilities and services. Process guests' departures, calculate charges and receive payments. Assist clients/guests with special needs. ...
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Register arriving guests and assign rooms. Provide information on hotel facilities and services. Process guests' departures, calculate charges and receive payments. Assist clients/guests with special needs. ...
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