Job ID : 257911
Store Name / Number : QC-Mega Centre Notre Dame (1642)
Address : 2460 Autoroute Chomedey Ouest Suite 26, Laval, QC H7X 4G8, Canada (CA)
Full Time / Part Time : Full Time
Position Type : Regular
You’ll love working here
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location.
This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.
Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department.
Partner with their direct manager to action client-related issues / feedback tool the client service hotline or through direct feedback from clients.
- Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
- Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
- Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store.
Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if
- You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal / written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
While at Sephora, you’ll enjoy
- The people. You will be surrounded by the best talent in the industry people you can be proud to work with.
- The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
- The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Stage Experience Lead - Full Time
Stage Experience Lead - Full Time. You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. ...
Stage Experience Lead - Full Time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience. An Assistant Manager, Client Experience is responsi...
Full-Time Guest Experience Leader
Inspiring, supporting, and guiding your team to deliver a guest experience that blurs the line between restaurants and quick service restaurants. Being a model of calm and fairness with guest experiences and handling various situations with composure and positivity. To make it an experience that del...
Operations Lead - Full Time
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora. Lead the operations of...
Full-Time Guest Experience Leader
Inspiring, supporting, and guiding your team to deliver a guest experience that blurs the line between restaurants and quick service restaurants. Being a model of calm and fairness with guest experiences and handling various situations with composure and positivity. To make it an experience that del...
Services Lead, Stores - Full Time
Services Lead, Stores - Full Time. You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience. Engage with cast and clients on-stage whenever possible. Ensure proper zoning on stage to support client needs. ...
Full Time Sales Lead - Carrefour Angrignon
PANDORA est à la recherche d’un(e) Chef d’équipe à temps plein pour rejoindre l'équipe de notre belle boutique du Carrefour Angrignon!.Vous voulez travailler pour une des marques de bijoux les plus appréciée dans le monde ?.Salaire compétitif, Programme de bonification et Assurances Collectives.Raba...
Stage Experience Lead
The Stage Experience Lead will be assigned to oversee all sales floor departments within a specific Sephora location. You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience. An Assistant Manager, Client Experience is responsible for ensu...
Temp Full Time Sales Lead - Galleries Rive Nord
As a Sales Lead, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer experiences. The TEMP Sales Lead will be the ultimate Pandora Fan. Our TEMP Sales Leads shine by: . You can demonstrate you’re a results-oriented seller with a...
Temp Full Time Sales Lead - Fairview Point-Claire
As a Sales Lead, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer experiences. The TEMP Sales Lead will be the ultimate Pandora Fan. Our TEMP Sales Leads shine by: . You can demonstrate you’re a results-oriented seller with a...