We are seeking a Leader for our Canadian Payment Operations Team. Major functions of responsibility include :
- Cash Disbursements - Cheques, EFT & Wires
- Cash Receipts - Cheques, EFT (Pre-Authorized Debit, BillPay) & Wires
- Loans Margin Calls, Unsecured Debits, Unpaid Trades, Type 2 Transfers
- All other Debits Other details :
- Full leader responsibility for a team of approximately 10 Associates. Accountable for performance, productivity, development, and engagement.
- Serves Edward Jones' Branches by ensuring timely, accurate processing, improvement initiatives, and exceptional client service on issues.
- Manages relationships with all internal and external stakeholders, the latter including product vendors, regulators, external auditors and industry organizations.
- Responsible for identifying, developing and improving processes for team and department. Focuses on improving efficiency and optimizing resources.
- Accountable for assessing risk, management of controls and results in internal and external Audits.
- Manages through Key Performance Indicators that are aligned and supportive of the division and firm's strategies and objectives.
Successful in balancing competing objectives.
- Assists in developing and setting the strategy for the department to meet the objectives of the division and the firm.
- Interprets and applies, where appropriate, industry announcements and changes to existing, internal systems and processes.
- Independently takes on multiple complex assignments and projects on behalf of the department and sees them through to completion, while continuing to manage daily responsibilities and service levels.
- University degree or equivalent experience required. Concentration in business, accounting, finance or management preferred.
- Excellent communication skills, verbal and written.
- Experienced in the Financial Services industry and leading people (2 or more years). Operations experience preferred.
- Highly recommended knowledge of the following applications : SQL, Power BI, VBA & macro creation, Excel, Power Automate, Sharepoint.
- If hired full time, CSC and CPH are required to be completed within 12 months of start date.
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