Our Client, a well-known Financial Institution is seeking a Receptionist in their Montréal, Quebec location.
Responsibilities :
- Professionally answer, screen, and route all incoming calls.
- Greet guests in a professional, friendly, and hospitable manner.
- Open / close the reception area daily and maintain its appearance throughout the day (stocking, tidying up, taking inventory).
- Input visitors into the building security system, manage the daily guest list, and communicate with building security staff as needed.
- Sort all incoming mail accordingly.
- Handle ServiceNow tickets.
- Provide inter-office travel support (coordinating access, hotel desk support, sharing general office knowledge with guests).
- Scan, sort, and save invoices for the accounting department.
- Manage newspaper / periodical subscriptions.
- Retrieve, handle, and distribute mail.
- Maintain updates to the reception guidelines.
- Reconcile credit card expenses for the Workplace team.
- Assist with onboarding / offboarding procedures, including coordinating employee building access and badging / key assignments.
- Serve as a point of contact for workplace-related issues.
- Aid in a variety of ad hoc tasks for the workplace team as needed (internal graphics, event support, coordinating the weekly massage therapist schedule, etc.).
- Aid in a variety of ad hoc tasks from various departments (basic account management, record-keeping, etc.).
Qualifications :
- High school diploma or higher education.
- Ideally 1-3 years of experience in a similar role.
- Bilingual (French / English).
- Strong verbal and written communication skills; excellent phone etiquette.
- Proficiency in MS Office, specifically Outlook for email and calendaring, as well as Word, Excel, and PowerPoint.
- Confidence, initiative, and the ability to learn new things quickly.
- Excellent people-first, service-oriented communication skills and etiquette.
- Strong organizational skills and ability to meet deadlines.
- Proven ability to multitask, prioritize, and take direction from multiple sources.
- A team player who is eager to handle diverse tasks and adjust to evolving work demands.
- Proven ability to handle confidential information in a professional manner.
- Previous experience in a corporate office environment preferred.
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