Req ID : 282131
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Senior Manager to join our team in Burnaby-Prince George, Victoria, and Kelowna, British Columbia (CA-BC), Canada (CA).
Helpdesk Sr Manager Roles and Responsibilities
- Provides direct supervision to a large team of operational, production, sales, service or administrative team members, or a small staff of professional-level team members.
- Work is guided by operational and project objectives.
- Sets and communicates clear expectations for work outcomes and manages performance.
- First-level leader of nonexempt, exempt and first- level Supervisors.
- Provides guidance and recommendations that drive results to improve business processes and client service delivery.
- Manages the coordination of activities of a section or group with responsibility for results in terms of costs, methods, and team members.
- May lead cross functional projects or processes.
- Typically requires 8-10 years relevant experience
- Includes 1-3 years managerial / leadership experience
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas.
As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers.
We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.
We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Helpdesk Senior Manager
We are currently seeking a Helpdesk Senior Manager to join our team in Burnaby-Prince George, Victoria, and Kelowna, British Columbia (CA-BC), Canada (CA). Helpdesk Sr Manager Roles and Responsibilities. Includes 1-3 years managerial/ leadership experience. ...
Helpdesk Senior Manager
We are currently seeking a Helpdesk Senior Manager to join our team in Burnaby-Prince George, Victoria, and Kelowna, British Columbia (CA-BC), Canada (CA). Helpdesk Sr Manager Roles and Responsibilities. Includes 1-3 years managerial/ leadership experience. ...
Senior Project Manager, Utilities | Gestionnaire de projets principal(e), Services publics
The Project Manager will be responsible for leading the delivery of projects and GIS solutions within the electric, gas, telecommunications, and water utility industries. Work closely with Account Managers and project teams to manage client expectations and ensure project objectives are met. Esri Ca...
Senior Data Compensation Analyst
Experience with large datasets and the ability to translate data into actionable insights. This role will focus on providing data-driven insights related to salary structures, market trends, pay equity, and compensation program effectiveness. Analyze compensation data, including salary structures, j...
Business Analyst
Business Data Analyst across various business areas. Bachelor’s degree in Business Analytics, Mathematics or Statistics, or a related field. ...
Sr. Market Analyst
This team is responsible for the production of our Commercial Transactions Database, which tracks commercial investment activity in key Canadian markets and provides real estate professionals with market insights and data for well-informed decision-making. Actual hiring salaries will vary depending ...
Information Technology - Senior Solution Systems Analyst, Business Support Technology
As the Senior Solution Systems Analyst, Business Support Technology, you will turn business requirements into solutions, acting as the liaison between Technology and a variety of Aritzia's Business Support departments, while playing a crucial role in creating requirements documentation, testing, dep...
Sr. Business Systems Analyst, Integration Platforms
The Senior Business Analyst is responsible for being the lead business analyst with key stakeholders to assess and understand business processes and recommend how those processes can be implemented and improved by leveraging technology. Critical to the technology roadmap for the supported business u...
Project Manager
The Project Manager will be responsible for leading and managing small and medium EPM/CPM implementation projects for the OneStream XF platform. The Project Manager also contribute...
Pharmaceutical IT Business Analyst
Pharmaceutical IT Business Analyst. Minimum of 5 years of experience as a Business Analyst in the pharmaceutical industry, demonstrating a strong understanding of industry-specific processes, regulations, and challenges. FDA compliance), and supply chain dynamics for effective business analysis and ...