Supervisor - Reconditioning & Returns

Adecco is currently hiring a full-time Supervisor for Reconditioning & Returns for our client, who are dedicated to providing high-quality products to their customers while ensuring sustainability through efficient product reconditioning and returns processes.

You will be responsible for overseeing the day-to-day operations of reconditioning returned items, managing returns processes, and ensuring customer satisfaction.

This is a crucial role in maintaining product quality and maximizing the value of returned goods.

If you have strong leadership skills, attention to detail, and a background in warehouse operations, logistics, or product quality control, we are looking for you!

• Pay Rate : $75,000 / year
• Location : Delta, BC
• Shift : Monday to Friday 6.00am to 3.00pm
• Job type : Long Term Full-time

Here's why you should apply :

• Paid weekly accurate and on time
• Strong health and safety programs
• Medical and dental benefits once qualified
• Free training programs
• New and quicker onboarding process

Responsibilities :

• Adhere to DCAN return process : Ensure compliance with the return process and report any deviations to the Yard & Warehouse and / or Operations Manager.
• Maintain returns log : Keep an organized returns log, ensuring that all processes comply with companie's product quality standards and criteria.
• Plan workforce needs : Schedule daily and weekly labor requirements based on business demands, closely monitoring overtime hours and costs.
• Label and organize returns : Ensure all returns are properly labeled and unprocessed items are kept in designated areas.
• Allocate tasks efficiently : Assign tasks to maximize labor productivity and ensure efficient operation.
• Motivate and train team : Develop a cohesive team by motivating, training, and providing development opportunities.
• Enforce ergonomic and safety practices : Train employees on the safe and ergonomic use of tools and equipment, empowering them to take ownership of safety and maintenance.
• Ensure safety compliance : Consistently implement and monitor safety policies, conduct bi-weekly safety meetings, and ensure employees use approved safety equipment.
• Provide necessary tools : Ensure the proper tools are available at each workspace, ordering replacements timely and according to Companies checklist.
• Enhance product knowledge : Continuously train returns staff on product knowledge and yard organization for efficient operations.
• Manage logistics : Oversee the logistics of all materials to ensure proper storage, avoiding mix-ups and congestion.
• Dispose of damaged materials : Ensure proper disposal of damaged or scrap materials in line with company policies and procedures.
• Maintain cleanliness and order : Manage the yard and warehouse to comply with company cleanliness and housekeeping standards.
• Ensure accurate paperwork : Process and ensure the timely flow of paper orders accurately.
• Monitor productivity : Continuously monitor, document, and report on the productivity of returns.
• Handle WSIB claims : Complete and report required WSIB claims documentation, reviewing each claim with the Branch Yard Manager.

Qualifications :

• Mu st be legally eligible to work, and reside in Canada
• High School Education required; 1-2 years of Post-Secondary education in a related field preferred.
• 2 years of experience in a Supervisory role.
• Valid forklift license and relevant field experience.
• Experience in administration, operations, or controlling preferred.
• Proficient in Microsoft Office applications; intermediate Excel skills required.
• Strong analytical and problem-solving abilities.
• Excellent communication skills, with a command of English (speaking, reading, writing).

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

CAB6526