Implementation coordinator Offres d'emploi - Hamilton, ON

About the Role This role reports to the Manager, Leasing Administration and is ideal for someone who enjoys working in a fast-paced, collaborative environment where no two days are the same. We’re looking for a proactive and organized individual who takes initiative, enjoys problem-solving, and is comfortable managing multiple priorities with a high level of attention to detail. The successful candidate will thrive in a dynamic setting, enjoy building strong working relationships, and bring a flexible, team-oriented approach to their work. The Leasing Administrator plays an important role in supporting occupancy goals and ensuring departmental deadlines and objectives are achieved in a professional and efficient manner. The Leasing Coordinator plays a key role in supporting occupancy across our portfolio of 40+ rental apartment communities. Working closely with internal operations teams and on-site staff, this position helps ensure a smooth and responsive leasing experience while supporting departmental goals and timelines in a collaborative and professional environment. This is a full-time role based on-site at our Burlington office. Key Responsibilities - Complete all administrative functions as specified by the daily, weekly, and monthly workflow, with respect to the leasing cycle - Identify and recommend process improvements in the administration of our leasing process - Be the primary contact for the leasing cycle - Manage the approval of applications and lease documents - Ensure all administrative aspects of tenancy leases are maintained - Manage lease agreements correctly and on a timely basis - Coordinate and assist with high-impact leasing events, such as open houses or resident events - Understand and support legislative process with the Landlord Tenant Board as they relate to the leasing cycle - Support internal teams to be aware of vacancies, skips, evictions, transfers, etc. - Ensure accuracy of Excel reports, as they relate to the approved applications - Work closely with all internal departments to ensure accounting related processes and deadlines are met, such as: - Last month deposits - Incentive crediting - Maintain applicant documentation with accuracy and on a timely basis in Yardi and other accounting platforms - Provide support, and deliver training as required (virtual & in person), to ensure compliance with set procedures to new Resident Managers - Manage Yardi database, and reporting, in relation to the leasing process within DashQ - Work with respective teams to update market rents accurately and on a timely basis. - Act as the contact for the marketing team regarding leasing promotions and complete the cycle by sending new residents their gift cards on a timely basis and related reports to the accounting team - Assist the operations team with onboarding new properties What You Bring: - 2-3 years’ experience using Yardi as a Leasing Administrator within residential property management. - 2+ years of experience with Yardi Voyager and DashQ knowledge is an asset - Completion of Post secondary education with an accredited institution - Functional knowledge and understanding of the Landlord Tenant Board Legislation in Ontario, Alberta & British Columbia - Proficiency in all MS Office programs particularly MS Excel - Strong written and verbal communication skills - Bilingualism is an asset (French/English) The expected annualized base salary range for this position is $45,000 - $50,000 plus a discretionary bonus. The actual base salary offered will take into consideration factors including, but not limited to, the individual’s skill, experience, and relevant education or training. Predictive Index Assessments As part of our hiring process, candidates complete two short assessments from Predictive Index: - A Behavioural Assessment (5–10 minutes, untimed) to understand your work and communication style. - A Cognitive Assessment (12-minute timed) to measure learning and problem-solving abilities. These are not tests of intelligence or experience, they simply help us understand how you work best. Start the Behavioural Assessment here: https://assessment.predictiveindex.com/3S57/0e9cdf20-5c7e-448b-a058-f15cbfb21693?type=candidateba#page0 After completing the first assessment, you’ll receive an email with instructions for the second assessment. About Us We’re a privately-owned, full-service property management company offering quality, well-maintained apartments across Ontario and Alberta. We focus on creating homes people love, while fostering a workplace that values initiative, integrity, and professional growth. Follow us on LinkedIn Visit our Website Explore #LifeAtEquiton Why Equiton? Our culture is built on integrity, accountability, and innovation. We empower our team to take initiative, think independently, and grow personally and professionally. To learn more about our core values, click here. Our Commitment to Diversity, Equity & Inclusion We’re an equal opportunity employer committed to building a diverse, inclusive, and accessible workplace where everyone feels valued and supported. If you need accommodation during the hiring process, please let us know. We’re happy to help. Only those selected for an interview will be contacted. Please note that at present, legal eligibility to work in Canada is a prerequisite for this role.