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Director of ecommerce Offres d'emploi - Scarborough, ON

Dernière mise à jour : il y a 5 jours
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Director of Retention

Director of Retention

BackcountryToronto, ON, Canada
Our mission is to connect people to their passions.Our four online stores—Backcountry, Competitive Cyclist, MotoSportand, SteepandCheap—aim to supply our customers with the gear, knowledge, and ins...Voir plusDernière mise à jour : il y a 12 jours
Director of Finance

Director of Finance

Canadian Race Relations FoundationToronto, ON, CA
110 000,00 $CA – 130 000,00 $CA par an
Quick Apply
JOB DESCRIPTION | Director of Finance The Canadian Race Relations Foundation The Canadian Race Relations Foundation (CRRF) was created in 1996 to reaffirm the principles of justice and equality for...Voir plusDernière mise à jour : il y a 21 jours
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Director of Finance

Director of Finance

Hopewell Support ServicesOntario, Canada
A community where all people can reach their full potential in supportive and caring environments.Our Mission : Enrich the lives of individuals with a range of physical and developmental abilities t...Voir plusDernière mise à jour : il y a 5 jours
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Director of Finance

Director of Finance

Go2STAFFINGToronto, ON, Canada
Our client is seeking a Director of Finance with a clear path to becoming their Chief Financial Officer (CFO).This is a rare opportunity to work closely with the current CFO, a seasoned financial l...Voir plusDernière mise à jour : il y a 9 jours
Director of FP&A

Director of FP&A

Big Viking GamesON, CA
Télétravail
Temps plein
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We are seeking a finance leader to oversee FP&A and drive FP&A and the broader financial strategy of our organization.In this role, you will shape the company’s approach to resource allocat...Voir plusDernière mise à jour : il y a 27 jours
Director of Human Resources

Director of Human Resources

The Pod GroupGrey and Bruce Counties, ON, CA
Temps plein
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ADAPTABLE • DETERMINED • ENTHUSIASTIC • HANDS-ON • STRATEGIC.A youth-based, non-profit charitable organization that is a leading provider of child and youth mental health services in Ontario, dedic...Voir plusDernière mise à jour : il y a plus de 30 jours
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Director of Finance

Director of Finance

Randstad CanadaToronto, Ontario, CA
CDI
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This is a 2 year CONTRACT ROLE.The Director of Finance will oversee all aspects of the company’s financial operations, ensuring accuracy, compliance, and efficiency. This role is ideal for a CPA-des...Voir plusDernière mise à jour : il y a plus de 30 jours
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Director of Finance

Director of Finance

Fathom Talent GroupToronto, ON, Canada
Compensation – 120K-130K with 10% bonus.Consistently maintain the completeness, accuracy, reliability, and timeliness of all accounting and financial reporting information in accordance with ASPE, ...Voir plusDernière mise à jour : il y a 12 jours
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Director of Philanthropy

Director of Philanthropy

Luminato Festival TorontoToronto, ON, Canada
90 000,00 $CA – 100 000,00 $CA par an
If you prefer to have this document in an alternative format, please email [email protected] transcript or ASL video available on demand. Applications can be in point form, through video and / or...Voir plusDernière mise à jour : il y a 12 jours
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Director of Sales

Director of Sales

Novum GlobalToronto, Ontario, Canada
Temps plein
We are seeking a highly motivated and experienced.This seniorlevel role will be responsible for designing and executing a comprehensive sales strategy to accelerate revenue growth expand client rel...Voir plusDernière mise à jour : il y a plus de 30 jours
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Director of Admissions

Director of Admissions

QY Search & AdvisoryNorth York, ON, Canada
85 000,00 $CA – 95 000,00 $CA par an
Director of Admissions / Sales Manager.Total earnings of $85,000 to $95,000.Our client is a leading institution in post-secondary education, celebrated for its career-oriented programs and unwaveri...Voir plusDernière mise à jour : il y a 12 jours
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Director of Analytics

Director of Analytics

Altis RecruitmentToronto, ON, Canada
Our reputable client in the insurance sector is seeking a Assistant Vice President, Performance Analytics to join their team!. The Assistant Vice President will oversee the analysis, interpretation,...Voir plusDernière mise à jour : il y a 12 jours
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Director Of Finance

Director Of Finance

The Mason Group Incottawa or toronto, ontario, Canada
Temps plein
Join a well-established crown corporation in the financial services space.You will have a public service impact while working with a corporation that is dedicated to excellence.This role is hybrid ...Voir plusDernière mise à jour : il y a plus de 30 jours
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Director of Research

Director of Research

The Investment Funds Institute of Canada (IFIC)Toronto, ON, Canada
Temps plein
The Investment Funds Institute of Canada (IFIC) is the voice of Canada’s investment industry.IFIC brings together approximately 150 organizations, including asset managers, dealers, and industry se...Voir plusDernière mise à jour : il y a 12 jours
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Director of Sales

Director of Sales

Robert HalfMarkham, ON, CA
CDI
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We are offering an exciting opportunity in the non-profit industry situated in Markham, Ontario.The role is for a Director of Sales who will be instrumental in developing key growth sales strategie...Voir plusDernière mise à jour : il y a 7 jours
ECommerce Manager

ECommerce Manager

Warehousing & DistributionMarkham, ON, CA
85,00 $CA par heure
Temps plein
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Are you ready for the next step in your career with limitless potential, working alongside highly driven individuals and in a rapid growth environment managing your OWN business segment? The ...Voir plusDernière mise à jour : il y a plus de 30 jours
Director of Marketing

Director of Marketing

CreyosToronto, ON, CA
Temps plein
Quick Apply
Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company.Our proprietary brain health tools, including digital cognitive assessments and mental health questi...Voir plusDernière mise à jour : il y a plus de 30 jours
Director of Retention

Director of Retention

BackcountryToronto, ON, Canada
Il y a 12 jours
Description de poste

Our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSportand, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.

Backcountry is looking for a Director of Retention to build and deliver data-driven retention initiatives, reinvent our loyalty program, and enhance the overall customer experience through personalized marketing efforts in order to drive repeat purchase, customer loyalty and long-term value. Our Director requires a special fit, someone that is tactical, scrappy, and embraces a small team environment; we are not a startup, but we operate with that creative and curious mindset. We want you to own Retention, be the in-house expert, and push the team to drive innovation and excellence.

This role is challenging – above and beyond the day-to-day responsibilities, you’ll have a big role within a fast-paced team.

What you get to do every day :

Retention Strategy Development

  • Create and implement a comprehensive retention marketing strategy tailored to eCommerce customers.
  • Use customer segmentation and behavior data to develop strategies that increase repeat purchase rates and reduce churn.
  • Align retention goals with broader business objectives, such as revenue growth and customer lifetime value (CLV).

Lifecycle Marketing

  • Design and execute lifecycle marketing campaigns (email, SMS, push notifications, and on-site) to engage customers at key stages (e.g., onboarding, post-purchase, reactivation).
  • Develop personalized customer journeys using insights from shopping behavior and purchase history.
  • Loyalty Program Management

  • Build or enhance loyalty programs to incentivize repeat purchases and foster brand advocacy.
  • Track and optimize loyalty program performance, ensuring measurable impact on repeat purchase frequency and average order value (AOV).
  • Collaborate with Product and UX teams to create seamless loyalty experiences on the eCommerce platform.
  • Data Analysis and Reporting

  • Leverage eCommerce and customer analytics tools to track key metrics like purchase frequency, churn rates, CLV, and campaign ROI.
  • Conduct A / B tests to optimize email, SMS, and on-site retention campaigns.
  • Provide regular performance reports and actionable insights to leadership.
  • Customer Insights and Personalization

  • Use data to deeply understand customer preferences, behaviors, and pain points.
  • Implement advanced personalization strategies across all marketing channels to improve engagement and conversions.
  • Stay ahead of eCommerce trends, tools, and technologies to continuously enhance customer experience.
  • Collaboration and Leadership

  • Work closely with eCommerce, Product, and Customer Support teams to ensure a cohesive and customer-centric approach.
  • Build, mentor, and manage a team of retention marketers and analysts
  • Partner with eCommerce and Paid Marketing teams to align retention efforts with acquisition campaigns and product launches.
  • Success Metrics :

  • Increased repeat purchase rate and average order value (AOV).
  • Higher customer lifetime value (CLV).
  • Growth in active loyalty program members and engagement.
  • Improved customer retention rates and reduced churn.
  • ROI from lifecycle marketing campaigns and loyalty initiatives.
  • What you bring to the role :

  • Bachelor’s degree in Marketing, Business, or a related field
  • 7+ years of experience in eCommerce retention marketing, with a strong track record of success in customer lifecycle management and loyalty program optimization.
  • Proficiency in eCommerce platforms and marketing automation tools
  • Strong knowledge of CRM systems and customer data platforms
  • Expertise in data analysis and reporting tools
  • Previous DTC eCommerce experience, preferably in a startup or emerging brand environment.
  • Experience with A / B testing, segmentation strategies, and churn prevention.
  • Results Driven with a passion for making change and improvements.
  • Data Driven and can translate data into action.
  • Strong UX / UI understanding with customer experience at the forefront.
  • Strong marketing sensibility and the ability to balance commerce with content.
  • Strong technical and operational skills.
  • Strong communication skills, with the ability to communicate to a varied audience both strategy and detailed business requirements.
  • Proven track record of driving growth and operational improvements.
  • What’s in it for you?

  • Competitive compensation
  • Medical / Dental / Vision benefits through Greenshield- Health Benefits 100% employer paid!
  • Company Provided Life Insurance equal to one year salary
  • RRSP matching
  • 3 weeks’ vacation + 5 Paid Sick Days
  • Birthday off with pay!
  • Paid holidays
  • What our interview process looks like :

    Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better :

  • Step 1 : Match most of the requirements and qualifications for the position. We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us!
  • Step 2 : Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently.
  • Step 3 : Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and the challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal.
  • Step 4 : Offer! This is where things get really exciting. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about.
  • CSC Generation family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

    CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected].