- Recherche d'emploi
- Côte-Saint-Luc, QC
- account director
Account director Offres d'emploi - Côte-Saint-Luc, QC
- Offre sponsorisée
Account manager
SoucyHochelaga, Canada- Offre sponsorisée
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Ecolab Ltd.Montréal, Quebec, CanadaAccount manager
SoucyHochelaga, Canada- Temps plein
The art of customer service : your area of excellence! As the main point of contact for our customers, you'll play a key role in our team. Thanks to your organizational and communication skills, you'll be essential in understanding and anticipating the needs of our B2B customers. This position will enable you not only to contribute to our customers' satisfaction, but also to support sales growth and increase Soucy's reputation. This is a strategic opportunity that will make you a major player in our collective success!In this position, you will have the opportunity to :
Act as the main point of contact for its portfolio of assigned customersActively contribute to the establishment and development of strong and lasting customer relationshipsEnsure smooth, proactive and transparent communication with internal and external customersEnter orders into the system and carry out any necessary follow-upHandle and follow up development / quotation requestsRecord complaints and follow up with customers to contribute to their satisfactionCollect and analyze sales data, establish sales forecasts and identify growth opportunitiesMonitor account performance, prepare reports and recommend improvements based on customer feedbackCollaborate with internal partners to respond to various customer requestsSupport customers in their continuous improvement projects, proposing solutions tailored to their needsKeep abreast of market trends, customer needs, and innovations in the rubber manufacturing sector.
Are you passionate about customer satisfaction? We want to hear from you! Send us your application today.