Collections Coordinator

Who We Are :

Aird & Berlis LLP is a prominent Canadian business law firm located in the heart of Toronto’s financial district, across from Union Station.

With over lawyers, business advisors and patent agents, we serve clients across Canada and globally.

What We Believe In :

The firm is committed to ensuring that all members of the Aird & Berlis LLP community feel valued, respected and supported.

We are a dedicated group of diverse individuals who care about each other, the work we produce and the client service we provide.

We go to great lengths to foster a professional, supportive environment for all firm members so you can focus on the important things : client service, your career and your life.

What We Are Looking For :

Aird & Berlis is currently seeking a Collections Coordinator who has extensive experience in all aspects of Accounts Receivable (collections) function and whose primary objective is to provide assistance to the firm and its Partners in collecting on outstanding receivables.

The ideal candidate should be a strong team player with a customer service mentality for both internal and external clients.

In addition, the successful candidate will need to demonstrate strong sense of urgency which is essential in this role.

Responsibilities :

• Daily collection calls / emails for AR over 60 days
• Maintain proper documentation of collection efforts by adding collection notes derived from calls / emails into accounting software
• Resolve payment applications issues with AR clerk
• Solve invoicing issues with Billing coordinator.
• Produce various requested reports
• Respond to staff / clients phone / email inquiries regarding AR
• Prepare and distribute monthly AR report to billing lawyers
• Process credit card payments
• Pull client credit reports
• Provide timely updates on collection activity and AR status
• Maintain up to date Statement Of Account contacts for clients
• Generate and issue monthly reminder statement to clients
• Assist Supervisor with monthly, quarterly and year-end reporting activities
• Any other duties or projects that may be assigned from time to time
• Produce the highest quality of work
• Accountable for all work assigned
• Takes initiative
• Confidential

Requirements :

• Minimum of 3 years’ experience in credit / collections
• Successful completion of a post-secondary program in Accounting or a related discipline
• CCP designation completed or in progress
• Prior experience in a professional services setting is strongly preferred
• Handle time pressure situations and stress of multiple demands

Skills :

• Microsoft suite of Applications
• Experience working with legal accounting software
• Advanced Excel knowledge (VBA, Pivot Tables, VLOOKUP, Macros, etc.)
• SQL or other programming skills highly desired
• Proven competence in investigating, addressing and resolving client issues in a timely manner
• Ability to problem solve
• Strong interpersonal skills
• Organized
• Detailed

Why You Should Apply :

• Opportunities for growth and on the job training and development
• Competitive compensation and benefits package
• We pride ourselves on being a mid-sized firm with a family feel
• Active involvement in our community with opportunities to volunteer
• Mentor program
• Wellness programs
30+ days ago