Salesforce Analyst – Commercial Enablement

Overview

Salesforce Analyst – Commercial Enablement

Join ORBCOMM as we enable high‑performing commercial teams through data, insights, and automation.

What You’ll Do

• Serve as the primary Salesforce point of contact for the commercial team.
• Configure and maintain user profiles, page layouts, and workflows to support business processes.
• Partner with Sales and Marketing to ensure Salesforce reflects accurate pipeline, lead, and account data.
• Build and maintain dashboards and reports supporting forecasting, pipeline management, and campaign performance.
• Translate business needs into actionable reporting solutions using Salesforce and integrated tools (PowerBI, Tableau).
• Support QBRs and executive reviews with timely, accurate data.
• Monitor and improve data quality across leads, contacts, accounts, and opportunities.
• Implement processes for duplicate management, field validation, and data enrichment.
• Support adoption and optimization of AI‑powered tools (Einstein, Copilot, ChatGPT integrations).
• Identify opportunities to automate manual tasks and improve user experience.
• Train users in new features and best practices for leveraging AI in Salesforce.
• Work closely with Sales, Marketing, Customer Success, and Finance to align systems with business goals.
• Participate in strategic projects such as territory planning, lead scoring, and campaign tracking.
• Provide feedback to Product and IT teams on system enhancements and integrations.

Metrics for Success

Who You Are

You’re a strategic thinker with a knack for excellence, ready to tackle multiple priorities with agility and grace.

Education & Experience

Skills & Competencies

Preferred

About ORBCOMM

ORBCOMM pioneers IoT technology, driving innovation and empowering clients to make data‑driven decisions. With over 30 years of experience and the most comprehensive solution portfolio, we enable the management of millions of assets worldwide across diverse sectors.

Join Us

We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted.

Accessibility : ORBCOMM is pleased to offer accommodation for individuals with disabilities upon request throughout all aspects of the selection process.

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